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Hotel Edison
- Hotels
- New York, NY
About this business
Location details
228 W 47th St, New York, NY, 10036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worst hotel in the entire United States. I've never been to New York nor have I ever booked a room at the hotel but yet they keep taking hundreds of dollars out of my account! When i call to inquire about the charges they put me on hold for long periods of time and then hang up on me.
Business response:
Dear Natalie Donnell, We appreciate all feedback, good and bad, as it allows us to improve upon the guest experience for which we are truly committed. We clearly did not put our best foot forward with you, but believe we are better than what you experienced. I do apologize for the inconvenience that you experienced with our hotel and how it impacted your stay with us. I can assure you that I have shared your comments with our team and we will make the necessary improvements. Please do not hesitate to contact me directly here... read more
old, tired and cold. that somes up room and staff attitudes.
RecommendedIm currently staying in the hotel right this second. 1stly, i would like to thank the guy at the front desk for being really rude. And for then shoving us in room 753. Aww room 753...it's so small, dingy, smelly, unclean, just vile. it was a bed, and a desk. u couldn't even walk around the bed. no plug sockets. not 1! I'd asked for a high room and with a view which I dont think is unreasonable considering I booked this trip 1 year ago. Now i no know the hotel is having a refurb, as most hotels are, but if u could picture t... read more
Business response:
Dear Ms. Barber, First, thank you for alerting us of the opportunity you were having in the room. We cherish the opportunity for honest feedback, especially to our present guest. We are truly sorry to hear that you deemed our staff to be unfriendly and we sincerely apologize that you were not made to feel welcome during your stay with us. Please stop by our front desk and ask for one of our front desk managers and they will gladly accommodate you. Once again we apologize for the discomfort you had during your stay. Best, Rom... read more
they never reply to emails. my visa card was hacked once I provided the data to the hotel. I hope they don't block me from their page, and investigate the leak of my data and respond to my emails instead
Business response:
Please contact our front desk team at edfom@triumphhotels.com and they will gladly assist you with your request. Thanks,
I liked the hotel very much...they went that extra mile for my anniversary Big thumbs up � But the massive downside is that the deposit we paid We was informed we would recieve it back within 7 days Nearly 14 days have passed and a couple of emails later Still no monies refunded � and still no reply � I will gladly change ny review as soon as my monies are refunded a not so happy customer
Stayed here for 10 nights. Couldn’t get the room I had paid for on the first night but the hotel Manager was extremely lovely and organised the room I had paid for the very next day and offered free breakfast vouchers as a gesture of goodwill. Staff were pleasant enough but nothing to really rave about. The room was clean and met my expectations but the bathroom was beyond tiny making it a little difficult. Brilliant location and so convenient, but I had the worst experience I’ve ever had at a hotel with an item going missin... read more
Well the lobby is beautiful but, having just checked in, the wallpaper in the room is peeling, there is a mark on the wall where someone has clearly intended to hang something then not bothered and it lacks furniture to the point of sparse! The WiFi is also difficult to access if you have more than one device. Basic. What a shame.
voilà fin du sejour a new york hier! 4 nuit a l hotel edison! donc au 9 eme etage chambre , non rénove, mais correct, propreté , de l espace, et le tout en bon etat , meme si un petit relloking plus moderne serait sympa! idéalement situé , vous etes au coeur de times square,et c est l atout de l hôtel! évidemment comme toutes grandes villes, c est tres tres bruyant, voiture et klaxon... le gros point negatif, le personnel, au prix de la chambre et du standing de l hotel, pas un sourire, et conciergerie infecte avec le client... read more
No es cómodo, los baños pequeños, y su restaurante no tiene buena comida 👎
Frequently asked questions about Hotel Edison
How is Hotel Edison rated?
Hotel Edison has a 3.8 star rating with 8,746 reviews.
When is Hotel Edison open?
Hotel Edison is open now. It will close tomorrow at 12:00 a.m.