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5812 Village Dr SW, Wyoming, MI, 49519, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is the third place I’ve moved my mother and I could not ask for better staff and better service. My mom is so happy and engaged every day. I love all of the carestaff and the management team works hard to have fun and meet the requests of the residents. It is nice that [name removed] holds meetings for the families. Maybe the negative reviewers should attend one of those meetings instead of putting bad reviews online. I could not be happier and it is so nice to see all of the residents thriving!
Business response:
Thank you for taking the time to give your feedback, we are so glad to hear how happy your mom is! Input like this is how we can keep providing our residents, and their families, what is best for them!
I feel really bad that First and Main is getting negative reviews from the same family members. I moved my mom in, and she is one of the first residents that moved in 2+ years ago. While there has been management turnover, it seems to be stabilized. I am very close with a few caregivers who have also been there from the beginning. The management listens to them and they have job satisfaction. The residents always look great. Not many other facilities around can get 50% attendance at almost every activity. I go in every singl... read more
Business response:
Your kind compliments mean the world to our team at American House! It is our pleasure to serve our residents and their families each and every day. Thank you for sharing your experience with us!
My family has lived here many years, and it is sad to see that people are saying what they are saying. The staff hasn't had turnover, there are a lot of people who care there, including the administration. There are some people like [Removed] who complain at everything and just will never be happy in life. These people should try to contact management instead of bashing them and try to open up the lines of communication themselves. It's easy to hide behind a computer screen instead of some of these residents who never have t... read more
Business response:
Your kind compliments mean the world to our team at American House! It is our pleasure to serve our residents and their families each and every day. Thank you for sharing your experience with us!
Great Tour. Everyone was very nice.
Business response:
Thank you for your review. We are glad you enjoyed your visit. Remember to visit our website for more information!
Very clean with great amenities and support, helpful staff and a feeling of home in the rooms. It's situated on the MetroHealth Campus with doctors, dentists, shops, restaurants, and many other businesses within short distance. Lots of activities on the calendar appealing to a wide variety of personalities.
Business response:
Thank you for taking time to post your review. We appreciate your kind words and invite you to learn more about First & Main on our website!
They have learned much from their first year of opening. They are on their way up in providing the care I want for my parent. Beautiful facility, energetic staff, making great changes...
Business response:
Thank you for taking time to post your review. We appreciate your kind words and invite you to learn more about First & Main on our website!
They have learned much from their first year of opening. They are on their way up in providing the care I want for my parent. Beautiful facility, energetic staff, making great changes...
Business response:
Thank you for taking time to post your review. We invite you to learn even more about First & Main on our website!
Remember this was 1.5 years ago. Their own staff was unhappy with how the supervisors ran the operation. The pharmacy management was particularly bad.
Overcharged by a lot for everything. Sent mother to hospital immediately if something didn't seem right. Meal tray was left in room for a month so there were maggots & bananas were left out for a month too. Mother waited, at times, a long time for care that was promised much earlier.
Commonwealth Senior Living at North Byron has a 3.4 star rating with 120 reviews.
Commonwealth Senior Living at North Byron is open now. It will close tomorrow at 12:00 a.m.