Commonwealth Senior Living at North Byron

Anonymous 

on AplaceForMom

8 years ago

This facility is quite new & very modern with opportunity for a wonderful place for the elderly. But the sad part is basic care and social activity is compromised. Staff do not show up for work and constantly being replaced. They are not qualified or given proper training. Social life is very sparse and many residents stay in there rooms even when activities are scheduled. Residents & families keep bringing up these issues but management has no interest in resolving issues. Sad to say broken promises continue after 2 years. 

daughter 

on AplaceForMom

8 years ago

Looks Good, but appearances can also be a "red flag" . The staff do not know what they are doing, what meds they are giving or what the potential side effects of their actions are. Was told by a previous employee to "get {our family member} out of there as fast as we can". 

Debra 

on AplaceForMom

8 years ago

The facility looks great and depending on care needs could be a great place. If you have memory care problems or require lots of care I would look elsewhere. Management is on their 4th executive director since opening in 2015. All the staff is a revolving door and the "nursing team" are less than professional (attitude and appearance). The care is adequate but not much better. If your loved one is independent it might be a good fit. If you require an engaging and dynamic team this is not your place. You will be very disappoi... read more

Miked3 

on AplaceForMom

9 years ago

Mother in law spent 2 months in this facility. We were not pleased what so ever with the staff. If you had any problem you repeatable had to complain to get a response for any kind of help. It was a beautiful building but totally understaffed and know one seemed to care.