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Commonwealth Senior Living at North Byron
- Community Centers
- Wyoming, MI
About this business
Location details
5812 Village Dr SW, Wyoming, MI, 49519, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff and everything is top notch - they are true professionals who care. I would absolutely recommend them to others who are searching for a place for their loved one. Staff is fantastic, professional and more importantly caring.
Business response:
We’re blessed with a loving team! Thank you for entrusting us with the care of your loved one and please don’t hesitate should you have any questions or recommendations. We look forward to seeing you soon!
The staff is often short staffed, with most staff being helpful and kind. Activities are varied and interesting for seniors The food/ dining is average to good. The facility and rooms are in excellent shape, spacious and attractive.
Business response:
Thank you for taking the time to share your feedback. We're always looking for ways to improve. Could you please take a moment to share what would have made your experience with our community better?
Everybody there has been extremely friendly. I would definitely recommend Commonwealth North Byron.
Business response:
Thank you for your kind words and recommendation! We're so glad to hear you've had a great experience with our team at Commonwealth Senior Living at North Byron.
Nice facility, very modern & appealing to the eye. They definitely oversell the facility with how great they said the food is & how wonderful the staff is. The food is ok, the staff is 50/50 meaning there are a few excellent workers that love the residents & others that don’t really care & seem to do the bare minimum of their job. This is sad to see because these are our elderly who have reached a point in their life where they need help.
Honestly availability. I really wanted The Oaks but there was no rooms available. My biggest concern right now is money. Two people moved out last month because of running out of money. My mom's life savings will last 5 years. It's clean the staff are kind. They have had a shortage of staff but that seems to be improving.
Business response:
Thank you for your feedback. We appreciate your kind words about our team and the overall community. We understand financial planning for senior living can be a concern, and we encourage families to explore resources, including on our website at https://www.commonwealthsl.com/blog/cost-of-care. If you have any questions or would like to discuss options further, please don’t hesitate to reach out to our team at 616-622-2420. Sincerely, Beckie Duncan
Night staff is always short. For the most part , the staff likes to congregate the memory care people in one area. Be prepared to wait to get in and out of the secure memory care area. I would recommend Commonwealth to others looking. My husband picks up the deceased bodies for a funeral home and he gets into many homes. He says the three common wealth facilities are some of the best in our area.
I know my mom is safe and is well taken care of. Primarily with the new ownership. The staff is attentive and my mother is treated with respect which I am grateful for. There could be more field trips to concerts, parades, ice cream etc.
Better communication between staff needs to happen. They need a portal of some sort for better communication between employees and residents. It would give families peace of mind.
Business response:
Thanks so much for your feedback! We appreciate you being open and honest with us!
Friendly and helpful but short staffed i think. facility is beautiful. Sometimes hard to get call backs about things. medical issues handled well. lots of great activities. Unfortunately our relative just stays in her room and gets meals delivered. so sometimes they don't look the greatest by the time she opens the box. so, that's why she doesn't like the food.
Business response:
Melissa, thanks so much for your feedback! We appreciate you being open and honest with us!
Frequently asked questions about Commonwealth Senior Living at North Byron
How is Commonwealth Senior Living at North Byron rated?
Commonwealth Senior Living at North Byron has a 3.4 star rating with 117 reviews.
When is Commonwealth Senior Living at North Byron open?
Commonwealth Senior Living at North Byron is open now. It will close tomorrow at 12:00 a.m.