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Hotel 1620 Plymouth Harbor
- Hotels
- Plymouth, MA
About this business
Location details
180 Water St, Plymouth, MA, 02360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good- Great location with easy access to all the sights to see in Plymouth. Bad 1- I understand COVID has caused issues for everybody but zero room cleaning or even towel exchanges is ridiculous. Every time we walked past the desk people were asking for towels and even one time TP. Other patrons were leaving trash bags in the hallways full of trash that would sit until the next day. 2- Trash in the parking lot, beer cans left on tables from the night before, empty beer cans left on top of the bushes as you walk in and ov... read more
My hubby and I booked a room for July 5, 2021. We had just come from a whale watch and lunch. We went up to our room and went to put our food in the refrigerator. It was not working. I put my bag on the bed and notice something moving. It was a bug. The coffee maker still had an old coffee kcup in it. Went back downstairs , stood in line another 25 minutes to be told that they did not have anymore rooms available, could fix the refrigerator with no estimate time. I told them I wanted a refund, I was not sleeping in a dirty r... read more
We felt less than welcomed at check in and the person at the front desk could only bring herself to ask for my ID, credit card, and the number of room keys we needed. Not one word was mentioned about any of the amenities, or lack thereof, nor was there an extension of any sort of hospitality. There seemed to be snacks and prepackaged food items behind the front desk but I have no idea if they were complimentary or available for purchase as again, nothing communicated to us. The website claims to have free WiFi but there wer... read more
The worst hotel I’ve ever stayed at Review of Hotel 1620 Plymouth Harbor Pending review Let’s start with they got my reservation wrong, I reserved a king size room. While checking in and going to the room I had a two queen bed pool side. Walking into the room all you can smell is the chlorine from the pool. Went back to the front desk and they where able to get the correct room for us. Though we need to wait for the room to be cleaned. After walking around the area to have a bite to eat, we finally got the right room. Checke... read more
I will never stay there again. First its starts off they had the wrong room size. Had to come back later when the correct room was ready. People smoking pot outside, pictures of the grounds are wrong, pond was gone, No buzzing your card to get into the building. Needed more towels they gave us hand towels to dry off. Dog poop the hallway. Coffee pot was dirty. How do you know if the really clean.
people smoking weed in the hallways and smoke coming under the door where my kids 8 and 4 smelt it
Nice place until we discovered the bed bugs not cool at all they definitely need to do better this is unacceptable people are spending there money to say here and enjoy themselves I’ll never say there again
one of the worst hotels I have ever stayed at and I've been to a lot!!!!! Room has flaking paint and was not clean. Went to management last night and they dont do anything. He referred me to someone else that is not in until 9 AM this morning. Worst experience for a wedding and I'm here for another night. Horrible!!!!!
Business response:
Mr. Danner, thank you for taking the time to provide us with your feedback about your most recent stay here at hotel 1620. We sincerely apologize that during the first night of your stay you did not have the wonderful experience that you deserve. Since November of 2015 when the new owners purchased the hotel we have invested over six million dollars into the property and are continuing to update all areas.It is through feedback such as yours that we are able to further build upon the service we provide to our guests. We hope... read more
I have contacted you Sept 28,2018 and have yet received an email, phone call or message. It’s companies like this who have no courtesy to follow up with potential customers.
Frequently asked questions about Hotel 1620 Plymouth Harbor
How is Hotel 1620 Plymouth Harbor rated?
Hotel 1620 Plymouth Harbor has a 4.2 star rating with 2,872 reviews.
When is Hotel 1620 Plymouth Harbor open?
Hotel 1620 Plymouth Harbor is open now. It will close tomorrow at 12:00 a.m.