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Commonwealth Senior Living at Hampton
- Community Centers
- Hampton, VA
About this business
Location details
1030 Topping Ln, Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I give all 5's! I am very happy with Commonwealth! Facility is clean, comfortable, safe and attractive! Staff is fantastic, friendly, patient, knowledgeable and Caring!
The Commonwealth took care of our mom and us too. One or more of us went every day and we were always greeted and treated like family.
My dad has been here for about 4 months now. He needed more care than was provided at an assisted living facility he had been in. We were not thrilled about having to move him but it was the best thing for him now that I look back. Watch out if you move a loved one here because after a while you realize you've become part of the family! I know so many names of people who work here but also of other seniors and their families. They quickly assessed my dad and got him into a few therapies that have helped him greatly. He is mo... read more
Business response:
Dear Sue, we are so happy to hear you are having a wonderful experience at our community! Thank you for entrusting us with your father's care and please don’t hesitate should you have any questions or recommendations. We look forward to seeing you soon! Sincerely, Walmeka Williams, Executive Director.
I like that it is smaller. Seems more intimate. I like that I can usually get a response back when I reach out to the Director or the nurses. I adore Iman, the Concierge. Most everyone is friendly, caring, and responsive. I enjoy the way the aids interact with the residents. You can see genuine love and care.
Business response:
Thank you for taking the time to share your kind words and giving us the opportunity to celebrate our associates. We're so glad to hear you had a great experience with our community. Improving the lives of seniors, their families, and our associates is central to everything we do, so we truly value your feedback.
Commonwealth is a beautiful facility, the staff is welcoming and supportive. It is one of the cleanest, well maintained facilities that I have ever been in! Communication with the family is good, they are always keeping me informed about my dad. The move in process was good. My neighbor moved my dad's furniture into his room. The room was clean, freshly painted and ready. The meals are well balanced and good. I would highly recommend this facility to others.
Business response:
Thank you for taking the time to share your kind words. We're so glad to hear you had a great experience with our community. Improving the lives of seniors, their families, and our associates is central to everything we do, so we truly value your feedback.
The staff is friendly and they work hard, but they are often short handed. The meals are good, as well. I would recommend this facility to family and friends.
Business response:
Thank you for sharing your feedback. I am happy to hear you enjoyed your meal during your visit; however, I’m sorry to hear of your concerns with how many associates you encountered. Because improving the lives of seniors is the foundation of what we do, I would like the opportunity to speak with you in greater detail about your concerns. Please reach out to me at your convenience at eric.montgomery@commonwealthsl.com Sincerely, Eric Montgomery Executive Director
My mother is having a much better experience at Commonwealth Hampton than her previous facility. The facility is well lit and I like that they have cameras in the hallways. There are plenty of staff to handle the residents needs. The staff seem to genuinely care about their patients and enjoy their jobs. There are plenty of activities provided and a good variety. The director is very approachable and down to earth. They are transparent about everything, not fake at all and you can see what you are getting.
Business response:
Thank you for taking the time to share your kind words. We’re so glad you had a great experience with our community. Improving the lives of seniors, their families, and our associates is central to everything we do, so we truly value your feedback.
This is the only facility that I visited multiple times. They were not the least expensive, but I felt most comfortable having him here. The staff was amazing, we did have an issue with one person. The assistant director was efficient in taking care of a problem that was brought to their attention. That eased my mind a lot. Whether it is the assistant director, finance person, maintenance, kitchen staff etc. they are just all so friendly and willing to help. I would recommend Commonwealth Senior Living at Hampton to others a... read more
Business response:
Dear Brook, Thank you for taking the time to share your feedback with us. We are so happy to hear that you have enjoyed your experience with our team. Please don’t hesitate to reach out to me should you need anything moving forward. Best, Eric Montgomery Executive Director
They're a good place and they seem friendly. I'm not having any problems with them so far.
Business response:
Dear J.P., Thank you for taking the time to share your feedback with us. Improving the lives of residents and their families is our focus every day. Please don’t hesitate to reach out to me directly to let me know what we can do to improve your loved one’s experience. You can reach me at Eric.Montgomery@commonwealthsl.com. Kind regards, Eric Montgomery Executive Director
Frequently asked questions about Commonwealth Senior Living at Hampton
How is Commonwealth Senior Living at Hampton rated?
Commonwealth Senior Living at Hampton has a 4.3 star rating with 249 reviews.
When is Commonwealth Senior Living at Hampton open?
Commonwealth Senior Living at Hampton is open now. It will close tomorrow at 12:00 a.m.