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Beach Retreat & Lodge at Tahoe
- Hotels
- South Lake Tahoe, CA
About this business
Location details
3411 Lake Tahoe Blvd, South Lake Tahoe, CA, 96150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
RecommendedIts so nice and clean the rooms are so beautiful and they are PET FRIENDLY ❤ so close to the lake and markets and the town love it here!!!
Recommended
I recently stayed at your property from Friday, August 1 to Sunday, August 3, and I’m writing to follow up on some unresolved concerns from that visit. My reservation was for a Partial Lakeview One King Bed room, which, per your website, includes a patio or balcony with outdoor seating. Unfortunately, my room (D309) had neither a patio nor a balcony, which was a major disappointment considering how prominently that feature is advertised. In addition, the air conditioning unit was installed directly beside the bed and ble... read more
Business response:
Hello Laura, Thank you for taking the time to share your feedback. We sincerely apologize that your recent stay did not meet your expectations and that several advertised amenities were missing from your room. We understand how important these features are to our guests, and we regret the inconvenience and discomfort this caused during your visit. We’re especially concerned about the issues you raised regarding the window screen and air conditioning placement, and we take your comments seriously as we work to ensure the sa... read more
The Worst Hotel Experience of My Life - Avoid Beach Retreat Resort! I recently stayed at the Beach Retreat Resort in Lake Tahoe, and I can honestly say it was one of the most appalling experiences I've ever had. From the moment we opened the door to our unit, we were hit with a foul odor that made our skin crawl. The room was filthy, with a dirty toilet, an air filter lying on the floor, and a dangerously protruding TV that nearly caused me to injure myself in the dark. As if that weren’t bad enough, when it was time for b... read more
Business response:
Hello Ms Castillo, Thank you for taking the time to leave such a detailed review. I'm sorry our conversation did not result in the outcome you preferred. We fully refunded your stay as you were dissatisfied, which we did happily and rapidly. There were no bed bugs in your room, as verified by professionals. We take these matters seriously, which is why we pay Ecolab Pest Control to come to the property and do a full evaluation of all the rooms in the vicinity of any room that a guest or employee suspects may have an issue. W... read more
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Frequently asked questions about Beach Retreat & Lodge at Tahoe
How is Beach Retreat & Lodge at Tahoe rated?
Beach Retreat & Lodge at Tahoe has a 4 star rating with 5,346 reviews.
When is Beach Retreat & Lodge at Tahoe open?
Beach Retreat & Lodge at Tahoe is open now. It will close tomorrow at 12:00 a.m.