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4916 W Norfolk Rd, Portsmouth, VA, 23703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We toured the community but we didn't really like the layout or the size of rooms. The marketing person was really nice and she followed up with us when we toured a few years ago. The new one we didn't get a good feel of.
Business response:
Dear Cat, Thank you for providing us with this feedback. At Commonwealth Senior Living, our focus is to improve the lives of seniors, their families, and each other. We know the decision to move to senior living is not one that any family takes lightly. I would love the opportunity to speak with you in greater length. I believe it may also be helpful for you to connect with some of our families. They have researched options in the area and may have advice for you on your journey. Please reach out to me at your convenience at... read more
We chose Commonwealth Senior Living because I liked that this facility was smaller and everybody seemed friendly when we came in. She went with a private room and it was perfect for her needs. [name removed], the lady that greets you when you walk in is wonderful and that sets the tone for the whole facility. We had some really great nurses and everyday staff. My moms complaint on the food was that they put pepper on everything, but I talked to the chef and he was great at accommodating her needs. I would recommend them to o... read more
Business response:
Dear Michelle, Thank you so much for taking the time to share your experience with other families searching for senior living. I’m so happy to hear that you have been happy with the lifestyle we offer your mother and all of our residents. Of course, we would love to see a 5 in every category! I invite you to reach out to me at your convenience to let me know how we could achieve that in your eyes. Once again, thank you for your kind words and offering us the opportunity to celebrate the team members who are making your mothe... read more
The first time I visited Churchland House, I knew this was where I wanted my 92 year old grandmother to reside. This facility has so much energy from the time you walk through the door and it starts with the staff. The facility is very clean, bright and welcoming. The staff members are professional and treat each resident and family member with respect and dignity. Leaving my grandmother here was the hardest decision I ever made, but I have peace of mind knowing she's well cared for here.
Very concerned to find a place Mom would be comfortable and cared for. Churchland House has fulfilled our entire wish list. The staff is so helpful and kind. The food is exceptional with white tablecloth dining. Optional services include laundry, which really helps since she is not close by. They have a doctor who comes by regularly which is a blessing. The rooms are of sufficient size and the bathrooms are great. She is beginning to socialize and make new friends partially do to the activities. Great place for my Mom.
From the initial phone care to the very end, the entire staff were helpful, caring and courteous. They really treat every person like family and that was beautiful to witness.
My mother in law in doing well at this community, she seems to have adjusted well to it. I do feel confident in the type of care she is receiving. The staff is friendly and kind. The community is very well maintained, everything is nice and clean. Everyone here have been friendly and welcoming. Overall they are taking good care of her and I would recommend it.
I am an only child, so I really needed all the help I could get. With the help from A Place For Mom I started my task of getting my mom the care she needed as well as moving here closer to me so I could support her and help her with the transition from her home in Richmond. Angelia was most helpful in assisting me with al the arrangements needed to allow my mother a comfortable transition to her new home. I visit my mom 3-4 times each week now, because she is only about 10-15 minutes away. My mom after about 30 days is on tr... read more
We're very satisfied with Churchland House. The staff are all friendly, and they've been very accommodating to any requests we have made. It is a nice place, overall.
This was our second choice to Georgian Manor and it turns out they were also affiliated with Commonwealth so we just like their facilities. The memory care unit was probably about the same size as georgian manor but it was just the feeling you got when you walked in. There wasn't a smell and it wasn't so much that I didn't like the layout of their memory care it was just that feeling walking in.
Commonwealth Senior Living at Churchland House has a 4.3 star rating with 152 reviews.
Commonwealth Senior Living at Churchland House is open now. It will close tomorrow at 12:00 a.m.