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Commonwealth Senior Living at Williamsburg
- Community Centers
- Williamsburg, VA
About this business
Location details
236 Commons Way, Williamsburg, VA, 23185, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Food is good. Staff is mostly friendly and efficient. Apartment is small and arrangement is a little strange, but he gets a discount. It is clean. There are activities daily.
Business response:
Teddy , thank you for taking the time to rate us. We value your feedback and are always looking for ways to improve. Could you please take a moment to share what would have made your experience with our community better?
I really liked the staff. They can improve on taking time with the patient's appearance a little more. Making sure their hair is brushed every day.
Overall, we have been very happy with Commonwealth from the time [name removed] (our advisor from A Place for Mom) recommended Commonwealth, [name removed], the sales rep, and most especially [name removed] , the Director. The meals have improved greatly this week since they hired a new chef. I think [name removed] and the staff are working very hard to making this a welcoming space for Seniors. I do wish there would be more outreach to get my Mom involved, but she is an introvert! The exterior is always decorated beautifull... read more
Staff great; apartment size better than most; food was terrible; very sanitary; ED not as personable than previous one. Unfortunate that my mother had to leave. The facility wanted her to move to a small apartment in memory care that was not appropriate. Moved her to another facility that accommodated her in assisted living.
Commonwealth was a Godsend after [facility name removed] sold to Charter. I had to remove my father from Charter as the care after Covid (and probably during) went downhill. Commonwealth was a wonderful place for my Dad. My dad was never left in his room. He had dementia, was the sweetest man and they would include him everyday, at least in the day room. The activities director was phenomenal, to include the fact that she realized that my dad was a brilliant engineer before his mental decline. He always wanted to be helpful.... read more
The staff is courteous and very professional however communication with more senior level managers/directors is difficult at best, not responsive at all.
These are my loved ones answers - The staff is very nice and responsive but the problem isn't always resolved and requires follow up. That would be our comment on staff.
Business response:
Thank you for taking the time to share your feedback with us. We will use this information to improve our follow-up in the future. Sincerely, Monique Ward
The overall experience so far has been excellent and the people are receptive. aides are special, they're willing to assist anyway they can. The community is kept fairly clean and the friendliness of the staff is excellent. The care services is very good. When buzzed, it may take longer to respond when short of help. The food is very good. there are times when the meat is tough. The activities are excellent and it is fair pricing for assistance living. I've become more independent, still need someone to assist showering. I d... read more
Business response:
Thank you for taking the time to share your feedback and giving us the opportunity to celebrate our caregivers. We're so glad to hear you are having great experience at CSL Williamsburg. Sincerely, Eric Montgomery, Executive Director
We loved it. It was a newer facility. I talked to one of the residents, and had a good conversation. It was a step-up and had bigger rooms.
Business response:
Thank you for taking the time to share your kind words. We're so glad to hear you had a great experience with our community. Improving the lives of seniors, their families, and our associates is central to everything we do, so we truly value your feedback.
Frequently asked questions about Commonwealth Senior Living at Williamsburg
How is Commonwealth Senior Living at Williamsburg rated?
Commonwealth Senior Living at Williamsburg has a 4.5 star rating with 188 reviews.
When is Commonwealth Senior Living at Williamsburg open?
Commonwealth Senior Living at Williamsburg is open now. It will close tomorrow at 12:00 a.m.