Commonwealth Senior Living at the West End

Anonymous 

on AplaceForMom

3 weeks ago

Compared to similar places we saw I would rate Commonwealth as 5 starts as some places were just not appealing at all. Overall however I would say our experience was a 4.5. We were happy with the size of the room, the cleanliness of the place and the care of mom. The office staff was exceptionally good and most of the care staff as well. We visited at all times of the day and evening and the care seemed to be consistent. Mom chose not to participate in the activities so we don't have much to comment on those but there appear... read more

Anonymous 

on AplaceForMom

4 months ago

The staff that I have had contact with are very good, efficient, and caring. The facility is very clean. Room cleaners could do better re: floors walls . Kitchen staff generally have really good well balanced meals. I do think the weekend coverage is a little bit less than desired. 

Anonymous 

on AplaceForMom

8 years ago

My mother in law is doing very well since moving here. She is keeping very busy with all the activities they offer and making friends with the residents as she can. She loves the staff but we are disappointed that we learned the activities director has left the staff and she was one of the major reasons why we chose the community in the first place. Hopefully, they will get someone as dynamic as the previous one. We would recommend this community if asked. 

Anonymous 

on AplaceForMom

8 years ago

We are very pleased with my father in law move to this community. He is doing fantastic, and everything is working out very well. We know he is safe, and in a good facility. They have a good staff. They are good with their communication, and providing him with good care. When we visit the community, and his room are well maintained. The experience is going well for us in this community, and I would recommend it. 

Anonymous 

on AplaceForMom

8 years ago

I had a pretty decent tour of this community. Everything went well for the most. The community from what I saw looked decent. The staff was kind, and friendly. There were many factors that played into where to move my father too. This wasn't the right fit for him, and his needs. 

Anonymous 

on AplaceForMom

9 years ago

I was not impressed with this community when I had taken my tour for my mother. The entire building felt very cold and did not have a home feeling I would want for her to live in. I felt like I was walking on a cruise ship or checking into a hotel it just was not the right fit for her. 

Anonymous 

on AplaceForMom

9 years ago

This facility was nice. One associate I met there seemed excellent in her care of the Memory folks. [Removed] could transition to Memory Care if necessary. Parking outside was inefficient. They had a lot of family functions going on, although great for some, not necessarily for [Removed]. It seemed like she could become isolated again there. The room was very nice, only one left. The pricing was as high as Brookdale. Scheduled an assessment for 2/17. Haven't heard back from Jamie yet on the rating. 

Anonymous 

on AplaceForMom

9 years ago

My mom is settling in for the second time, she had to leave for a month. However the community is a smaller venue which fits my moms needs. The carpet in the new wing gets tough for her at times, she uses a wheelchair. My mom enjoys the meals and its selections. The personnel are concerned, compassionate and attentive. They are not just there for a paycheck, we really like the staff. The residents are all friendly too. 

Anonymous 

on AplaceForMom

9 years ago

My husband had a good respite stay experience here at this community. It is a nice community, and they did a good job caring for him and his needs. I was pleased with all they did for us. It was a good experience for him, and I knew he was in good hands. This is a lovely community.