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611 Tressler Dr, Salisbury, MD, 21801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The facility was nice, but there was a major lack of care, they had a shortage of staff and did not have enough people to care for the residents there. It was very expensive and we had to provide a nurse to sit with our loved one as well.
Business response:
Thank you for sharing your feedback. I’m sorry to hear our caregiving has not been fulfilling our expectations. Because improving the lives of seniors is the foundation of what we do, I would like the opportunity to speak with you in greater detail about your concerns. Please reach out to me at your convenience at rose.oneill@commonwealthsl.com Rose O’Neill Executive Director
They're doing a great job. My mother had a tough transition that had more to do with her than with them. I though their help in trying to mitigate everything was outstanding. She did manage to sneak out the door once. They got on it quickly, and their communication to us was great - they were very transparent. But it did happen. Fortunately there are no major roads right - the location is more remote near residential neighborhoods. And they've used it as a training opportunity for their staff. In general our personal experie... read more
Business response:
Dear Carolyn, Thank you for taking the time to share this feedback and for entrusting our team with the care of your mother. Improving the lives of seniors is central to everything we do, and it warms my heart to know our team is now providing the support you’ve both needed. Sincerely, Rose O’Neill Executive Director
When I walk in the door all of the staff know me by name - they are all very sweet and friendly and open to talk. The facility is very pretty and always very clean and rooms are super nice. They are always doing something. They do trips twice a week, entertainment comes in, painting, games, etc. They have a family night once a month where you are able to come in and eat with your loved ones and it is a 2 hour event, they are a family-oriented facility. They have an area on each floor where residents are able to mingle and ta... read more
Business response:
Thank you for taking the time to share your kind words. We’re so glad you had a great experience with our community. Improving the lives of seniors, their families, and our associates is central to everything we do, so we truly value your feedback.
I think that most of the staff is great. I love the nurse and executive director, they are very nice, caring and open if you go to them with issues and they really listen and take things into consideration. It is just very difficult to find good help right now just like every where else, it seems like there is a lot of turnover. A couple of the kitchen staff really needs some changes, they are not the most friendly and argumentative but a few others are great. I feel I am doing more work than I was expecting too. I think the... read more
Business response:
Thank you for taking the time to share your concerns with us. As you noted, staffing is challenging across the healthcare and most industries at the moment. However, we are deeply committed to recruiting and retaining associates dedicated to improving the lives of seniors, their families, and each other. Please don’t hesitate to reach out to me directly as I would like to hear your feedback in greater detail. I can be reached at Rose.ONeill@commonwealthsl.com. Kind regards, Rose O’Neill Executive Director
The tour was great, they were undergoing some construction while we were there. The facility and staff were all very friendly and helpful, but the location was too far away.
The staff are very friendly, and it's a very supportive community. The rooms are spacious, comfortable, and economical. The community is easily accessible to Salisbury and the surrounding areas.
A place for mom really helped me find just the right place for my mom. This place is one of Salisburys hidden gems. Whenever I travel to see mom and to take her out for a little while it's convenient to shopping centers and restaurants without having to drive through town. Every thing is within two miles. I know not many care about that kind of stuff but after driving two hours the last thing I want is to sit or deal with traffic. I wanted to find a small place with few residents. Easy for mom to walk around and easy to get ... read more
This community has just been wonderful with my parents. They love it and they have been getting involved with the activities that they have. The community and the apartment has been really clean and neat.
This was a very lovely community. The tour guide was very informative. They offered me a complimentary meal that was good. The community was very clean and there was no odor. The interaction between the staff and residents was great.
Commonwealth Senior Living at Salisbury has a 4.3 star rating with 98 reviews.
Commonwealth Senior Living at Salisbury is open now. It will close tomorrow at 12:00 a.m.