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600 Mt View St, Front Royal, VA, 22630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mom has experienced long wait times to receive care. Under-staffed. Many have quit since mom arrived. The facility has been an ongoing issue of not having supplies. Selection and quality of meals is poor.
Business response:
Dear Jay, thank you for taking the time to share your feedback. I’m sorry to hear your experience with our staffing is not fulfilling your expectations. Because improving the lives of seniors is the foundation of what we do, I would like the opportunity to speak with you in greater detail about your concerns. Please reach out to me at your convenience at 540-636-2800. Sincerely, Andrea Williams Executive Director
We are not satisfied with The Southerlands community because they told us we would have no problem qualifying my loved one for VA benefits to pay for it but might take a little while to get the money. We paid $3,000 for the month but did not stay the month because he ended up not qualifying for the VA benefits, they did not want to give any type of refund or anything. They would have known he didn’t qualify for the VA benefits if they just would have asked the right question which they did not do and instead just assumed it ... read more
Commonwealth Senior Living at Front Royal has a 4.6 star rating with 166 reviews.
Commonwealth Senior Living at Front Royal is open now. It will close tomorrow at 12:00 a.m.