Commonwealth Senior Living at Bon Air

Anonymous 

on AplaceForMom

10 years ago

Very impressive. The person we met with was very willing to provide information even though Elmcroft did not appear to be a good fit. Staff was friendly and busy. Residents were out and about, busy and socializing. That was encouraging. We were looking for independent living but for assisted living it appears to be an excellent option. 

Anonymous 

on AplaceForMom

10 years ago

It was the hardest decision that I have had to make moving my grandfather out of our home where he had been for several years. Elmcroft made the transition easy and their caring staff has continued to support us. It is truly like having him be with family!! 

Anonymous 

on AplaceForMom

10 years ago

So far things are working out well. We haven't had any major complaints so far. I would think if five is the best they would be right up there, about a four and a half. We are pretty happy with them so far. 

Anonymous 

on AplaceForMom

11 years ago

I am very satisfied with Elmcroft. Sometimes it seems like the menu gets a little repetitive, but for the most part people are able to eat it. It's institutional food, a little more variety would be nice. I think Luann does the best she can with they have, and they really care about the residents. I liked that it was smaller, and there would be more individualized attention. But mom sometimes think they take a little bit of time to get to her if she rings the bell. 

Anonymous 

on AplaceForMom

11 years ago

It's fabulous. The philosophy of caring and maintaining resident independence and dignity starts with the executive director and the staff. My loved one is treated as a member of their family. They are attended to his needs and mine. The Elmcroft of Chesterfield Is a great community. They have many activities that keep the residents busy. This has been a great experience for my loved one and I. They are great. 

Anonymous 

on AplaceForMom

11 years ago

We toured this community when we were looking into care options for a loved one. Out of all the places we saw I think this one was probably my favorite, I'd give them top marks across the board. The staff was very friendly and professional, and the facility was well kept and clean. We ended up selecting another community due to proximity to family, but I would highly recommend this place to others looking into care options! 

Sherry 

on AplaceForMom

11 years ago

Being an out of town care giver, I have found Elmcroft to be outstanding. Their help in getting everything ready on short notice for an emergency move, coordinating access when furniture move took place, to calls and emails regarding my Aunt's situation as she continues in the memory care unit. They are attentive and available, offering suggestions to assist me with the distance issue. I see them involved with the residents and feel very comfortable with their care. LuAnn and Candance have been outstanding in this transition... read more

Anonymous 

on AplaceForMom

11 years ago

The top thing that has impressed me the most has been the communication between the director, the staff, and the family. They have kept me very much in the loop with everything going on with mom and we have been able to work together to work through any issues as we work together to care for mom. Mom mom was not happy at first about making the move, but she has been there for a little over a month now and every time she talks to someone she tells them about how wonderful it is there! 

Anonymous 

on AplaceForMom

11 years ago

Everybody has been great there at Elmcroft of Chesterfield. Dad's sense of time is somewhat displaced, and they tend to be a little late with their meals, so he tends to be overly dramatic about that. But the food is good, the staff is great.