Commonwealth Senior Living at Bon Air

Anonymous 

on AplaceForMom

2 years ago

I can't speak on the meals or dining, have not eaten there since Commonwealth took over. As far as activities, there are activities listed on the board in memory care are not being done while I am visiting. The residents sit and watch often childish tv shows and while I was there this past Monday once the tv show that was playing ended it was repeated. For value for cost, the bills that Commonwealth sends are confusing. 

Anonymous 

on AplaceForMom

3 years ago

My father has been here since [date removed]. It has gone down since Discovery Senior Living took over it earlier this year and changed to Seaton. Staffing is minuscule. The ones that have been there for a long time are awesome but are getting burned out. The company is more interested in making the place look pretty versus fixing important things like t plumbing. Currently they haven’t had hot water in 5 days. Multiple plumbing issues which several residents have had to temporarily relocate to vacant rooms .. including my d... read more

Alison H 

on AplaceForMom

3 years ago

My relative died after being here only 21 days. The staff members working with him were friendly and kind, but the facility always had filthy floors. His health went down very quickly at this facility, and I think a lot of it had to do with inadequate care. He needed more than they offered but they accepted him as it is all about the money with Seaton. That became so painfully obvious when they charged thousands of dollars after his death! They use true voodoo accounting, and I will not be surprised if this has to go to cour... read more

Anonymous 

on AplaceForMom

4 years ago

When the new owners took over, the old staff left and everything went downhill from there. They were not properly checking in on the residents like they should have been. My dad laid for 2 days before they had to call an ambulance because he was having some sort of reaction. I would not recommend placing anyone you care about here. 

Anonymous 

on AplaceForMom

9 years ago

This has been a very disappointing experience since my parent has been there. The food is not consistently nutritious and tasty. As well as the murder that occurred this past Oct.there, which is the proof reiterated of being short staffed. Some of the staff has proven incompetent of the overloaded work that is expected of them. They are not genuine in their concern for patients as several families will tell you.