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Commonwealth Senior Living at Abingdon
- Community Centers
- Abingdon, VA
About this business
Location details
860 Wolf Creek Trail, Abingdon, VA, 24210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They were the best that we tried. They did not give mom her medicine and when she acted up (no meds) they were not very tolerant. Most of the staff were great. One night team was horrible. They handled her in a way she fought back. We paid a huge fee to get her in and outrageous monthly fee. We feel like we paid enough to have her taken care of better than she was. They have a good reputation and 2/4 of the staff is great. We appreciate them taking care of mom. If only they would supervise the night shift a little better it ... read more
Business response:
Thank you for sharing your feedback. We appreciate your kind words about our team and are sorry to hear about your concerns regarding your mother’s care. The well-being of our residents is our top priority, and we take all feedback seriously. We would like the opportunity to discuss your experience further and address your concerns. At your earliest convenience, please reach out to me at 276-266-4009. Sincerely, Chasity Devoti, Executive Director
5 on everything. Facility was exceptional in every way. Our first impression of the community is that it was sparkling clean! I actually talked to the lady that did the cleaning. She took pride in her work. Also observed other staff interaction with patients and it was always pleasant and personable. The facility was bright and cheerful with lots of windows for natural light which made every area seem spacious
My loved one was previously a resident at Commonwealth Senior Living at Abingdon. The staff were friendly and did seem to care about the residents on a personal level, but they weren't all medically trained. The Activities Director was awesome. The food was very good. The cleanliness was okay, but could be improved. The price of this facility was high and the doctors seemed to order tests that weren't needed.
All 5 stars! This is a beautiful facility. It is spotless and cheerful. Staff are friendly and attentive. Our family has visited 5 to 6 days per week. The care is consistent and the food is excellent. We couldn't be more pleased. Thank you A Place for Mom for the referral (we prayed about this the night before the interview - this was an answer to prayer). This was the first and only facility I toured. I knew immediately this was the place. I did not see any reason to have to visit other facilities.
Business response:
Thank you for taking the time to share your kind words. We're so glad to hear you had a great experience with our community. Improving the lives of seniors, their families, and our associates is central to everything we do, so we truly value your feedback.
I toured this facility and it was very nice. They're very welcoming to family! Very clean facility and friendly staff. This place was our second choice.
Business response:
Dear Jackie, thank you for taking the time to share your kind words. We're so glad to hear you had a great experience with our community. Improving the lives of seniors, their families, and our associates is central to everything we do, so we truly value your feedback.
Our mother moved to CSL this summer & has adjusted very well. It is such a relief to know that all of her needs are being met by such wonderful people. We especially appreciate [name removed] for keeping the Memory Care Unit a lively and energetic place. Mom has made new friends & enjoys being there. [Name removed] is great at setting up little art groups, & [name removed] is especially helpful in many ways. The young lady that manages medication ([name removed] or [name removed]?) is wonderful as well. We appreciate everyth... read more
This community was okay. The people were very nice and helpful. The community looked clean and kept up for the most part. The only thing that we knew would be a problem was that they have 2 to a room and dad needs his own private room.
I liked seeing this community and I thought this is a really good place. It appeared clean and nice. Since it was later in the day there was not much activities happening. However, I saw some residents in the dining area and they were friendly to chat with. The staff all seemed to be courteous and respectful.
My mother, Marcella, was admitted to your facility recently. The decision of having to move mom from my home to a facility was very emotionally upsetting for me. From the moment I was introduced to and was contacted by your facility, the Sales and Marketing Director could not have been kinder and more helpful. She came in one a Saturday, gave me a personal tour of the facility, explained the admission and policy procedures thoroughly, listened patiently to all of my concerns and questions and helped me make the transition ru... read more
Frequently asked questions about Commonwealth Senior Living at Abingdon
How is Commonwealth Senior Living at Abingdon rated?
Commonwealth Senior Living at Abingdon has a 4.6 star rating with 84 reviews.
When is Commonwealth Senior Living at Abingdon open?
Commonwealth Senior Living at Abingdon is open now. It will close tomorrow at 12:00 a.m.