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Commonwealth Senior Living at Christiansburg
- Community Centers
- Christiansburg, VA
About this business
Location details
201 Wheatland Ct NE, Christiansburg, VA, 24073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The people there are caring and my mom has enjoyed the food options. We picked them because of the location and availability.
Business response:
Thank you so much for taking the time to share your positive experience with us! We are happy to hear you feel confident in the care provided in our community. It's feedback like yours that inspires and motivates our team to continue serving our residents with dignity and respect every day. Thank you again for your kind words and support.
Overall it was good. Cleanliness of the facility - always tidy in the common areas. Both parents rooms were often not very clean but that was more related to their illnesses and frequent GI issues than anything. As soon as staff got them cleaned up, parents promptly uncleaned. Friendliness - Everyone from director to maintenance was always friendly and helpful Quality of care - good. But I'm still thinking that mom had to have picked up the infection that took her life somehow from the facility Administrative staff - wonderf... read more
What we like the most about Commonwealth Senior Living is that the staff are always helpful if you need anything and always cleaning. Yes, we would absolutely recommend this community to other families based on our experience.
Based on our experience we think Commonwealth Senior Living could always improve on the communication. However, we would recommend this community to other families who may need a place for their loved ones.
Do your due diligence, visit the places, talk to both residents and staff to get a better understanding of how happy they are living and working there. In our experience at Commonwealth, the staff was very caring and really good to my dad. They were short staffed, but did their best. They did the best with the food they had to work with. The nursing staff would keep me in the loop. I never was able to get in contact with [name removed]. The hospice folks were helpful.
The community could always be a little cleaner but overall it has been a good experience. The staff members are very friendly and from what we hear the meals are really good .
Business response:
Dear Roger, Thank you for sharing your feedback. While we are happy to hear you’ve had a good experience with our staff, I’m sorry to hear our cleaning has not been fulfilling our expectations. Because improving the lives of seniors is the foundation of what we do, I would like the opportunity to speak with you in greater detail about your concerns. Please reach out to me at your convenience at scott.overstreet@commonwealthsl.com. Sincerely, Scott Overstreet Executive Director
They are having a hard keeping employees. I think with COVID a lot of people are avoiding health care in favor of something else. They did fairly well with activities but not so well with cleaning. My loved ones room was not always as clean as I would have preferred it to be. Food was not great when I compare it to the facility my other loved one was in for rehab just recently. The food looked and smelled great. At this place, my loved ones food was not appetizing looking nor did it have a good smell. It was difficult findin... read more
Business response:
Thank you for sharing your feedback with us. I am so sorry that our community is not fulfilling our expectations. Because improving the lives of seniors and their families is the foundation of what we do, I would like the opportunity to speak with you in greater detail about your concerns. Please reach out to me at your convenience at rebecca.sturtz@commonwealthsl.com Sincerely, Rebecca Sturtz Regional Vice President
The guy who gave me the tour was very informational and did a really great job at answering questions and showing me all around the facility. This Commonwealth location had 2 levels to it. The only room they had available was on the top floor and my loved one had just had hip surgery so we were looking for a place that would all be on one level.
Business response:
Thank you for taking the time to share your experience with us. I am so happy to hear that you enjoyed your visit, and I’m sorry that we were not clear about the location of all of our suites. We do, in fact, have assisted living suites on the 1st level! We would love to have you back to see them and enjoy our award-winning farm to table lunch. Please let us know when you are free. Kind regards, Matthew Fife Executive Director
The staff members could at times maybe improve on their overall response time, but the staff really do care about all of the residents living there. Based on the overall experience so far with CommonWealth Senior Living we would recommend the community to other families.
Business response:
Thank you for taking the time to share your feedback with us! Improving the lives of seniors and their families is central to everything we do, and we appreciate the opportunity to enhance our resident experience. I would love the chance to speak with you in greater detail. Please reach out to me at your convenience at Matthew.Fife@commonwealthsl.com. I look forward to hearing from you. Kind regards, Matthew Fife Executive Director
Frequently asked questions about Commonwealth Senior Living at Christiansburg
How is Commonwealth Senior Living at Christiansburg rated?
Commonwealth Senior Living at Christiansburg has a 4.4 star rating with 103 reviews.
When is Commonwealth Senior Living at Christiansburg open?
Commonwealth Senior Living at Christiansburg is open now. It will close tomorrow at 12:00 a.m.