THE WATERFRONT BEACH RESORT - A HILTON HOTEL

Matt Carbajal 

on Google

6 days ago

This place is great with incredible customer service. We are in the midst of our stay. First, we are Diamond members and know room upgrades are hit and miss. The lady at the front desk, Paisley (I hope that’s her name. White/blonde lady) really fought for us and got us an upgrade. She prob took 5 minutes and was intently trying. Beautiful ocean front suite (pic below). So big shout out to her. Then we went to Henry’s for dinner and Tony greeted us he’s the general manger and the nicest guy. Gave us a free appetizer and an an... read more

Justin Isaac 

on Google

3 weeks ago

Took the kids here on a Staycation Sunday to Monday. We got a cabana at the pool and were met with exceptional hospitality. Katt at the front desk booked our rooms and she was so nice. Lear was the name of a manager at the pool and he made sure my family was taken care of and comfortable. The food was decent but we never ate it hot when they brought it to us. Of course the kids didn’t want to eat until the food sat for an hour. If there were food warmers on the cabanas and this place would be hard to leave. 

Edward Boylan 

on Google

2 months ago

Great location, comfortable/pretty quiet rooms, pet friendly, EXCELLENT staff all around. Our room had a small fridge and they would bring up a microwave if we wanted for a fee (didn't take them up on it) Pool/hot tub areas were outdoors and required wristbands. There was a family one with a slide and another 'adult only' Pool area; both had beach access that was great. Just felt a little 'nickle and dimey' if you understand. People and service were great but kinda 1 forced to use them like for parking and then 2 felt obli... read more

Richard Price 

on Google

3 months ago

Had a 9 day stay here with a 7 and 9 year old. Hotel was clean and nice. Location was amazing. We stayed over 2 weekends, pools were great on the weekdays, but thrle weekend was way too crouded and the food-drink service at the pool was super slow. The valet was very efficient and friendly. Not an inexpensive stay my any means. I am not a Hilton person, I àm a Marriott person and there are always little things that make Marriott a better chain, but when there is no Marriott, I'll take Hilton over Hyatt. 

Ryane Bradbury 

on Google

a month ago

I stayed at the Hilton Waterfront recently and had such a great experience, thanks in large part to Jordan at the front desk! From the moment I arrived, she was welcoming, upbeat, and incredibly professional. She went above and beyond to make check-in seamless and made sure every little detail was taken care of. You can tell she genuinely cares about guests — she remembered my name, offered great local tips, and made me feel completely at home. It’s rare to find that level of hospitality these days, but Jordan truly embodie... read more