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Renault Cumbres
- Car Dealers
- Monterrey, NL
About this business
Location details
Av. Puerta de Hierro 9002,, 64346 Monterrey, N.L., Mexico, Monterrey, NL, 64346, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
The reasons why I rate this agency as "excellent" are as follows: From the moment you arrive, you notice that there are well-established protocols and workflows for every interaction with the agency. The correct space to begin the vehicle drop-off process is easily identified. Once in the customer service office, the staff is friendly and provides warm and helpful service. Regarding the premises, the order and cleanliness are evident, not only in the customer service office but also in the vehicle drop-off area. The truck wa... read more
Excellent service from the staff, from the moment I made the appointment until they delivered the unit to me.
Always attentive and available to provide service, Fernanda is the best in the world! Excellent service, always high-quality and on time for maintenance. Thank you Renault Cumbres, my Kwid and I are very grateful.
⚠️ Be careful when they refuse to honor your warranty. Request a written denial. ⚠️ I took my 2024 Renault to the store due to a faulty battery. I left the car, and then they denied the warranty via WhatsApp and offered to buy me a new battery, even though my vehicle was within the coverage period. When I went in person and requested, based on Article 77 of the Federal Consumer Protection Law and NOM-174-SCFI-2007, that the warranty denial be given to me in writing, the manager changed his position and immediately honored ... read more
Excellent service, very friendly attention, they go out of their way to give an excellent experience.
Frequently asked questions about Renault Cumbres
How is Renault Cumbres rated?
Renault Cumbres has a 4.6 star rating with 75 reviews.
When is Renault Cumbres open?
Renault Cumbres is open now. It will close at 8:00 p.m.