Portola Hotel Meetings

Jesse 

on Google

2 months ago

Rooms are nice, service is excellent. There arent microwaves in the room, the front desk delivered one to us which was great. Only downside which is no fault of the hotel is because of the location many planes fly over which can be loud. Another recommended action id ask for is complimentary charging for hotel guests for EV vehicles as an incentive. Charging is available but at a higher that normal cost. Overall it was great and I'd stay again 

Kristin Quebec 

on Google

3 months ago

While there were definitely some highlights, a few drawbacks kept the experience from being truly great. Check-in was surprisingly antiquated. Guests are required to queue and speak with a front desk attendant, which led to long lines and unnecessary wait times. For a modern, high-traffic property, an online or mobile check-in option would make a world of difference. The location, however, is fantastic. You’re just steps from Downtown Monterey and Old Fisherman’s Wharf, making it incredibly convenient for sightseeing, dini... read more

The Cut Barbershop 

on Google

2 weeks ago

Had a comfortable stay here. Clean rooms, easy check-in, and solid location. I was in town handling a few things for my business, The Cut Barbershop, and it was convenient to move around from here. Overall, no complaints — would stay again. 

Mary Dupont 

on Google

2 months ago

I recently had the pleasure of staying at the Portola Hotel and Spa at Monterey Bay, and it was truly an incredible experience. From the moment we arrived, the staff's kindness and attentiveness shone through, making us feel incredibly welcome and valued. One standout moment that truly impressed us was when the staff went out of their way to assist us with our lowered car. Navigating standard parking garages can sometimes be tricky, but the team was quick to offer help. They graciously guided us through the staff exit, ensu... read more

Rebecca Reece 

on Google

3 weeks ago

We didn't have the pleasure of staying at the Portola, but we were floored by the service. We were dragging our suitcases down to the warf to shop before catching our flight home and one of our suitcases had an issue with the wheels making it a pain to pull. Happened by the Portola and on a whim asked to doorman if we could leave our bags for an hour or two while we sight saw. Brian was amazing, let us leave our bags in their bag room right there, no fee, and gave off a great vibe. Was super friendly, helpful, and just overa... read more