Portola Hotel Meetings

Lisa Melgarejo 

on Google

3 months ago

The rooms are hit and miss. I've stayed here multiple times for conferences and each time something is wrong with the room. My last trip maintenance had to be called 3 times. First, the deadbolt on my door wouldn't lock. Second, when I went back to my room, the electronic lock was not working and I was locked out. The third was the refrigerator didn't work. Although they did come and fix all of it, it took a lot of time for them to show up and take care of it. At check out, nothing was said, no discount, nothing. Ver... read more

Quinn Richards 

on Google

a month ago

Love the location. Walking and seeing the sea lions and the otters by the pier is an added bonus to an already great stay! The rooms are nice, the amenities are nice and the service was exceptional! We made the spontaneous decision to go on a whale watching tour the late morning we were supposed to checkout (don’t worry, we got the okay with the hotel before booking it). Not only did they accommodate a late checkout, but they held onto our luggage while we were on the tour (their idea!). They really went above and beyond to ... read more

Jesse 

on Google

5 months ago

Rooms are nice, service is excellent. There arent microwaves in the room, the front desk delivered one to us which was great. Only downside which is no fault of the hotel is because of the location many planes fly over which can be loud. Another recommended action id ask for is complimentary charging for hotel guests for EV vehicles as an incentive. Charging is available but at a higher that normal cost. Overall it was great and I'd stay again 

Kristin Quebec 

on Google

6 months ago

While there were definitely some highlights, a few drawbacks kept the experience from being truly great. Check-in was surprisingly antiquated. Guests are required to queue and speak with a front desk attendant, which led to long lines and unnecessary wait times. For a modern, high-traffic property, an online or mobile check-in option would make a world of difference. The location, however, is fantastic. You’re just steps from Downtown Monterey and Old Fisherman’s Wharf, making it incredibly convenient for sightseeing, dini... read more

The Cut Barbershop 

on Google

3 months ago

Had a comfortable stay here. Clean rooms, easy check-in, and solid location. I was in town handling a few things for my business, The Cut Barbershop, and it was convenient to move around from here. Overall, no complaints — would stay again.