One Nevada Credit Union

Frank Raynolds 

on Google

a month ago

This is not a bank. This is not a credit union. This is an office that has a full-service ATM in the lobby. Nothing more. And, if you need anything more than a debit card printed out or a basic package of starter checks, you need to go somewhere else. Not to mention the fact that they apparently don't understand when I say I want to close the account, that I actually want to close the account. They refused to let me close the account when I wanted to, and then even though I had told them do not honor any other transactions, ... read more

Nathalie Linares 

on Google

8 months ago

Kimberly Richie was amazing when helping me refinance my car! She walked me through each step and answered all my questions. She was quick with fixing any issues and also quick with responding to emails and phone calls! Thank you Kimberly, you’re awesome! 

David GO 

on Google

3 years ago

The worst credit union have worked with the fraud departments the worst. I called them after I found out that my card number was being used to make purchases. It's been over a year and I still haven't resolved this issue and calling them is almost impossible And after I reached someone they hung up five times. I emailed but same issue this credit union gets a 2 for a reason everyone has issues. At the end of this month I will be taking all my saving and moving it to a different bank I definitely can't trust a bank that can't... read more

William Steinke 

on Google

2 years ago

I want to thank Robin VP and Delaina for their support with my loan issues today. both of them were very responsive and accepting of helping me through a tough time regarding a car loan i obtained years ago. Even though we couldn't come to a full resolution (i dont think anyone ever does) they are both very willing to do everything they can to help you through any situation. Other than my car situation which isn't really the banks fault, this bank has been incredible to work with through my issues. Id strongly consider them ... read more

Zack Richter 

on Google

7 years ago

I recently purchased a car through a dealership and the financing was taken out through OneNevada Credit Union. I have another car loan through Great Basin and they provide excellent service so I expect the same or similar from this new credit union I had never used. That's absolutely not the case. They make it very difficult to give them money. Yep, figure that one out... Can't pay with a Debit card in the branch because they process it in a way that the external bank treats like a cash advance so it exceeded my bank's dail... read more