North Conway Grand Hotel

maritza lamont 

on Google

2 months ago

Our stay at the North Conway Grand Hotel was pleasant in terms of the location and the friendliness of the staff. However, our experience with the food and some of the facilities was very disappointing and far below what we expected from a hotel of this category. On our first evening, I ordered the clam chowder, but it was extremely greasy and I was unable to eat it. The following morning, we had breakfast, which was included with our room. Since we paid a premium for a package that included breakfast, we expected a much b... read more

Amber Rhoades 

on Google

2 months ago

I will say the location of the hotel is awesome. But my husband and I did have some issues. My husbands only request was that we find a room with a hot tub. The hot tub would not hold water, it just kept draining on its own. About 20 minutes after we checked in I went down and spoke to someone and he told me someone would be up in 15 minutes to look at it. That never happened! So the next day I went back down and spoke to someone else who basically told me the same thing. Also never happened! Then the last night of our stay ... read more

Craig Weaver 

on Google

3 months ago

Did an overnight getaway with my wife and we had a nice stay. Beds are very nice w great sheets and pillows ( very important!). The outdoor Pool was nice and warm, and the hot tub was great. The hotel has a nice lodge vibe. It’s right next to a well laid out outlet mall with some nice outdoor features. We had breakfast at little coffee shop and the dark roast was excellent. Would def stay here again. 

Jordan Cantara 

on Google

2 months ago

I never write negative reviews, but this experience was bad enough that I feel other travelers should know. When we arrived, the front desk staff was friendly and check-in went smoothly. Unfortunately, that’s where the positive experience ended. Our first room was clearly not cleaned properly. There was trash on the bed frame, hair on the bed, dust throughout the room, and it looked like the floors hadn’t been vacuumed. We went to the front desk, and they apologized and moved us to another room. The second room was just a... read more

Kaitlyn Frenette 

on Google

a month ago

Overall a decent hotel. The rooms were subpar. Clean…enough- corners of the room had cobwebs and there was definitely a smell of smoke in our room. One of the tv remotes didn’t work and room overall could use a facelift. The ice machines didn’t work, and we checked all the floors. Breakfast in the morning is good and definitely a family friendly hotel. Room for improvement though