Mitsubishi Celaya

Ana Barcenas 

on Google

3 months ago

Poor customer service. When we arrived, the advisors were drinking beer. I find this disrespectful to us as customers and to their workplace. 

Adonai Gonzalez 

on Google

8 months ago

I called the dealership several times a day and they never answered. On the other hand, the parts department provided excellent service and always tried to find the best option for my needs. The other departments need to improve their customer service. 

Carlos Astorga 

on Google

11 months ago

Terrible service from the person who called me to take my truck to the first service. He made me bring all the physical documents because they have no backup for a new truck they sold me. Furthermore, they do not comply with what they say. Highly Disappointed. 

Paul Rodriguez 

on Google

2 years ago

Terrible service. I never thought I'd be treated this way at that dealership. I had an accident and needed some information. I called the dealership for help in the claims department, but they couldn't assist me because no one is available between 2 and 4 pm. The Peugeot dealership was the one that helped me and was very attentive in providing support during my emergency. This demonstrates the brand's level of commitment. All they care about is making a sale, and after that, they offer no customer service whatsoever. For exa... read more

J. Manuel Vázquez 

on Google

2 years ago

The cars are excellent, but the service and customer care are terrible. I'll give you two pieces of advice: 1. Take photos of your vehicle before and after each visit. 2. If anything happens to your vehicle at the dealership, don't let them convince you otherwise and call your insurance company immediately.