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IBC Bank - Houston

2.5
  • Banks
  • Houston, TX

About this business

FinanceBanks

Location details

5615 Kirby Drive, Houston, TX, 77005, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.546 reviews
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Laura Oldmixon (Beast master68)'s profile image
Laura Oldmixon (Beast master68) 
3 months ago

If you try to get reimbursed, they only ask for evidence via fax. And apparently, they will give you one but take it back a month later without any warning beforehand. Just one paper in the mail acknowledging they’re taking it back. Such sad communication. 

William Brooks's profile image
William Brooks 
7 months ago

My experience at IBC Bank was frustrating. The staff didn’t seem attentive, and I had to wait quite a while before being helped, even though the branch wasn’t very busy. When I finally received assistance, the explanation of my transaction was unclear and felt rushed. The overall customer service experience definitely needs improvement. 

Lawrence Caudell's profile image
Lawrence Caudell 
a week ago

The staff is always friendly and meets you by name 

Rose Remington's profile image
Rose Remington 
2 years ago

if i could give less than one stars i would!!!! i’ve worked in customer service all my life and they have terrible customer service. what happened to catering to the customer? especially when i’m trusting them with my hard earned money. i can’t speak for everyone, but the few employees that helped me were incompetent and racist! i had to literally do everything just for them to give me my funds even threatened to have security called on me. the ladies helping me out were super passive aggressive and then were shocked when i ... read more

LouLou AbdElAzim's profile image
LouLou AbdElAzim 
10 months ago

IBC has been my bank for over 10 yrs great service, short lines, managers and staff are professional and respectful people. By the way my account has Never been jacked 

Frequently asked questions about IBC Bank - Houston

How is IBC Bank - Houston rated?

IBC Bank - Houston has a 2.5 star rating with 46 reviews. 

When is IBC Bank - Houston open?

IBC Bank - Houston is closed now. It will open tomorrow at 9:00 a.m.