This profile has been claimed by the business owner or representative.
IBC Bank - Brownsville
- Currency Exchange
- Brownsville, TX
About this business
Location details
1600 Ruben M Torres Blvd, Brownsville, TX, 78526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Worst IBC location in Brownsville, I would rather drive a longer distance to downtown branch. They don’t greet anyone when you walk in or drive up. & it’s clear there’s favoritism there. “Manager” wouldn’t apologize for how I was treated and allowed the employee to disrespect me. 0 stars if I could!!
My first time at the IBC Main Branch and my experience totally exceeded my expectations. There was a few people there before me but the customer service representatives were working diligently to take care of others and get to next customer. I had the pleasure of having Stephanie help me. She was very professional and friendly. She addresses my concerns with a smile on her face and took care of my unauthorized charges. Thank you Stephanie!!
We are a new company starting out within the tax business, and we were not sure of where to go to open a bank account. Then we heard from word of mouth that IBC helps make it less stressful of opening an account. I am very thankful for the time and attention that the staff had given us, even though I was short for time. Will recommend to others.
Great customer service, and yes there was a bit of a wait time, but the bank representatives and tellers made sure to access our needs and were so helpful and thankful for that we entered the door. If you ever need help, ask Patricia Ledezma, Jessica, and Eva. 5/5 stars.
Not even worth one star. The manager thinks that it is ok to go to lunch with another employee while there are 25 people in line in the their lobby. More than a thirty minute wait in line and not one apology. No bottle of water. Nothing but horrible attitudes. We finally got an appointment with the loan manager. We showed up on time and he sat there on the phone…with hiss”boss”. You would think that his boss would understand that he had to hang up to serve his customer…but no. He made us wait for more than fifteen minutes. W... read more
Frequently asked questions about IBC Bank - Brownsville
How is IBC Bank - Brownsville rated?
IBC Bank - Brownsville has a 3.5 star rating with 56 reviews.
When is IBC Bank - Brownsville open?
IBC Bank - Brownsville is open now. It will close at 5:00 p.m.