IBC Bank

renee martinez 

on Google

10 months ago

Cynthia is friendly and knowledgeable and helps with the bank app. She goes beyond to help customers and is always helpful and friendly ! Lucky to have her as a banker! This bank is highly recommended.. 

Consuelo Alonzo 

on Google

11 months ago

I am so disappointed as how my elderly aunt was treated at this branch. Communication among the staff is horrible. Mr. Garza very unprofessional. My aunt withdrew a significant amount of money and later within a few months was questioned about her money. She is 95 years old forgets easily what she hears or says. They did not want me who I am her niece whom I have a POA help in any way. Her account was closed without any explanation. This was a horrible experience. 

Victor Gallardo 

on Google

a year ago

The only freakin bank in Eagle Pass and 4 ATMs not working 

Naomi moreno 

on Google

4 years ago

Horrible service. There is like 5 tellers and only 1 is attending the customer. It took me 45 minutes and only 6 people infront of me. Oh and they are still talking between than instead of actually doing there teller service. Where is the manager? Sits in her office and let all this happen. If I had the option of 0 stars I would. 

Juan Aguilar 

on Google

a year ago

100 percent bad customer service, i have a business account and ive recommended family and friends to get their accounts in this branch and the service to us as customers is bad, we got to the bank 4:57 pm it is still open for service and a sales associate told us to leave the bank because it was supposedly closed when they let us go in the bank when it was still opened and the associate was rude