IBC Bank

Kassie Medina 

on Google

6 months ago

There was an account at this bank that has about 40k in it. My husband and sister in law were POD on it. We went to the bank and encountered Kim…. After waiting 15 minutes … Kim stopped and talked to a lady and her daughter… telling them … let me get these people out of here….we were told that my sister in law needed to do a letter of intent in order to get her money ( that she was POD on) and it would be 48 hours. She was supposed to upload the death certificate and she did not. We went to another branch and were taken care... read more

Sharon Frazier 

on Google

a year ago

Since my complaint, I have tried to transfer money, which was posted, and I still haven't been able to access my money. They finally said wait two hours. There was absolutely NO REASON for this delay. The delay affect my phone, medication, and rent. Since this happened, it must certainly be retaliation for my first review. Let me not forget to mention, they wanted to know if I was indeed who I said I am, and told me, I needed to give them numbers from my license. I told them I don't drive, then he asked to have numbers off t... read more

Jenny Grimmett 

on Google

7 months ago

I've used IBC many many many years, when I lived in Broken Arrow 2011 or 2012, plus Edmond , 15th st she is darling Kim. My problem I can't access my app account, in my eyes email or phone number. Need to be fixed. 

Sharon Frazier 

on Google

a year ago

I haven't had dealing with them personally very often, but the last time I spoke with someone on the phone, I was surprised at the rude words she was saying..In Guthrie, I did have contact, but never once has the teller been unkind. The bank I refer to with the rude worker, is on 15th Street, not to reflect on other banks in this city. I've been using this bank for thirty years. 

Kyle King 

on Google

2 years ago

DO NOT waste your time with this bank. They've miss handled my account on numerous occasions and anytime I call for assistance with my account Kim is very rude. Thay also apparently don't accept cashiers checks. Keep your money safe by staying as far from this bank as possible. Edit: after reading other reviews it seem like the problems stem from the top. Corporate needs to do some serious re training in this location. Or get rid of Kim seems she's the cause of a lot of people's problems based on the reviews here.