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IBC Bank
- Banks
- Marble Falls, TX
About this business
IBC Bank's slogan "We Do More" reflects the bank's dedication to the growth and success of the customers and the communities it has been serving since 1966. IBC Bank offers foreign exchange services including pesos and euros, as well as Insurance coverage and Mortgage loans. MEMBER FDIC / INTERNATIONAL BANCSHARES CORPORATION. Equal Housing Lender. Follow our Facebook and Instagram page, @IBCBankWeDoMore. Visit the IBC website for more information.
Location details
2401 US-281, Marble Falls, TX, 78654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
THE WORST BANK EVER. I truly believe this used to be an amazing bank for many years. I’m not sure what has been going on but I have had the WORST customer service every single time I visit in the past several months. There a young Hispanic women working there that should definitely not keep her job. She is so rude and has no business working in customer service. I will be canceling my account. I reached out to a few friends who also bank here and they have the same experience with this women.. I hope they make a change befor... read more
Had to to a least rate it a 1 star but officially I would rate it a ZERO if possible or even a negative number. I only started banking here out of convience because if the location but actually it has been nothing but an inconvenience. Every time I really needed to rely on this establishment for banking needs I've had a huge problem and it didn't work out. Would have never thought of a bank that would be worst than Wells Fargo but now I have....IBC
I used to want to switch every time I had to go to the bank. They were so unfriendly and took forever to do a deposit at the drive thru even when I was the only car and there was no one inside. But they have recently gotten new staff, have improved their customer service. And their reps inside the offices at the branch are stellar. They sat down with me and helped me when I needed it most. Although I don't want to switch banks, I'm rarely in marble falls anymore and don't like the drive over there when I need to deposit cash... read more
Terrible bank!!! I don’t recommend this bank to anyone. I was told there would be a 2 day hold on my paychecks if I hand delivered them. Nope is like a 5 day hold!!! So I called and asked about this and they were rude and didn’t care if they lost customers. I will be closing my account as soon as the holds are lifted. BEWARE DO NOT DO BUSINESS HERE!!!!
If I wasn't locked into this bank with all sorts of auto pay, etc. I would leave. I have tried to phone them for two days at 693-4301 in Marble Falls to get to Option 7 to talk to the web folks because my online banking is locked out. They do not answer the phone at the Marble Falls location. It rings and rings and rings and rings. On March 1 when they did answer the phone and I got Option 7 I was told that I had a 20 minute wait to speak to a person. One half star or zero
Frequently asked questions about IBC Bank
How is IBC Bank rated?
IBC Bank has a 4.2 star rating with 5 reviews.
When is IBC Bank open?
IBC Bank is closed now. It will open tomorrow at 9:00 a.m.