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IBC Bank
- Banks
- Shawnee, OK
About this business
Location details
2512 N Harrison Ave, Shawnee, OK, 74804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service is nonexistent at this branch. The person that might know an answer is always on a late morning, or a late lunch or not available. They do not return phone calls. The only way to get an answer out of them is to go in, ask the question, and then come back later to see if anyone knows something. Be prepared to spend at least 30 minutes to make a deposit. They are the slowest at every part of their job. I would bury my money in a field before I went back to IBC.
I have to say i had a wonderful experience but probably because i got one of the best to answer all my questions if anyone wants to start here id advise you to ask for shelby jarvis she is very knowledgeable and nice on top of it. Thank you shelby for your help
Excellent customer service. Shelby Jarvis the branch manager and Kate we such a big help. No bank could ever live up to their customer service. They helped me find a way to deal with all of my banking problems and even came with out of the box suggestions. Thank you so much!
The new branch manager is very unfriendly and will not wait on anyone. She stands there waiting on one of the other girls to do it while customers wait. If she can't tend to customers why is she there!!?? Those girls there are the absolute best and nicest ever and deserve someone who will work just as hard as them.
1 review 1.0 star rating 11/29/2017 Run don't walk away from this bank! I have had multiple fraudulent charges hit our debit card (over $1000 in one instance). The dispute process through this bank takes FOUR MONTHS in order to get your money back. This has happened to us twice. The fraudulent charges hit our account because of the ever increasing overdraft protection attached to our account which was against MY EXPRESS WRITTEN INSTRUCTIONS. I consented to the minimum over draft coverage of $300 attached to my account as a r... read more
Frequently asked questions about IBC Bank
How is IBC Bank rated?
IBC Bank has a 3.7 star rating with 22 reviews.
When is IBC Bank open?
IBC Bank is open now. It will close at 5:00 p.m.