IBC Bank

Arturo Salazar 

on Google

4 months ago

Customer service is ok, but GOD do they take their sweet time. At the mobile bank, with 1 car in front I waited 45 min. After I got tired of waiting, I decided to get down and visit the lobby. AnD to my surprise, 0 customers were in there. I ask the teller if there was an issue in the mobile bank, but she said no, everything was OK. Yeah, I have no idea why they take too long at their mobile bank. 

Alejandra Moreno 

on Google

4 years ago

Terrible Service. My family member went in today and the teller said that they couldn't help because it was going to take too long for them and the branch had just opened. Multiple family members have had issues with tellers at this bank. Hope management sees this and takes corrective action. Been a client since 09 and will be canceling based on service. Wish I didn't have to give them any stars. I never leave reviews but this is absolutely terrible. 

Eddie M Peterson 

on Google

a year ago

They say they do currency exchange, yet when I told them that I'd like to change some Canadian dollars into US Dollars, they said they change only peso... If that's the situation, at least put a sign outside that you exchange solely peso vs dollars, this way people don't have to walk in and wait in line for nothing. 

R. S. 

on Google

a year ago

Always under staffed. The wait is usually 10 minutes minimum. ATMs are always messing up or not working. 

Isabel Becerra 

on Google

5 years ago

Melissa Gracia just helped me and my husband open a new business account and she was awesome! We received excellent customer service from her and we are super happy to be joining IBC!