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IBC Bank

4.6
  • Banks
  • McAllen, TX

About this business

FinanceBanks

IBC Bank's slogan "We Do More" reflects the bank's dedication to the growth and success of the customers and the communities it has been serving since 1966. IBC Bank offers foreign exchange services including pesos and euros, as well as Insurance coverage and Mortgage loans. MEMBER FDIC / INTERNATIONAL BANCSHARES CORPORATION. Equal Housing Lender. Follow our Facebook and Instagram page, @IBCBankWeDoMore. Visit the IBC website for more information. 

Location details

7124 N 23rd St, McAllen, TX, 78504, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.614 reviews
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M Gonzalez's profile image
M Gonzalez 
2 months ago

That's why I don't bank with IBC! Tried cashing a check through the drive thru, guy was rude from the get go. Said that drive thru was for customers only and had to go into the lobby. Told him okay and to send check back. He the proceeds to ask "do you want me to cash the check?" Told him okay I was a little confused, so what was the previous statement you just told me? Same response, drive thru is for customers only. Okay so I did hear correctly, right? Told him again, please send it back and I'll take my business elsewhe... read more

Raul Eguia's profile image
Raul Eguia 
a year ago

PLEASE DO NOT DEPOSIT MONEY INTO THE ATM AT THIS LOCATION, the ATM machine stoled $310 cash and did not return the money or reflect on the account balance. And the dispute department hasn't done anything for almost a week. Also the dispute department made a mistake and didn't file the report and I still haven't gotten my money back. 

mando vasquez's profile image
mando vasquez 
3 years ago

What ever happened to service with a smile. Girls are rude no eye contact and you have to wait for them to get of their personal phone to help you. To bad my employer has the account here ot else I'd go somewhere else. 

Michelle Sarinana's profile image
Michelle Sarinana 
3 years ago

I've been an IBC customer for 17 years. For about a year now, I have had constant issues with the tellers at this branch. They have been rude, not helpful, gang up on me when I ask questions, and refuse to help me in many different ways. Instead of being informative, they just say they can't cash my non-IBC checks with different excuses. There's been times that they keep writing my information wrong so they can't pull up my account at all. I live close to this branch, but I have to go to IBC at Walmart to get assistance. A... read more

Ruben Trevino's profile image
Ruben Trevino 
6 years ago

The worst experience and custimer service that completely contradicts it's slogan of "doing more". I went to pay my credit card. They stated they do not do this and to call the 800 number on the card. I told them they do in other branches why not this one. Cristian stated we do not call the 800 number. He said I can make a deposit then pay it. I adked whats the balance and he insisted on calling the 800 number. After hearing a couple times I called from the branch. It was an 888 on the back. Now some fradulent company with a... read more

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Frequently asked questions about IBC Bank

How is IBC Bank rated?

IBC Bank has a 4.6 star rating with 14 reviews. 

When is IBC Bank open?

IBC Bank is open now. It will close at 5:00 p.m.