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79 E Alton Gloor Blvd, Brownsville, TX, 78526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
With no Supervisor available both Jocelyn and Amanda decided not to provide customer service to the only customer in the lobby. All I wanted was for one of them to call customer service for me about a fraud case. Oh did I say there were no customers in the lobby? Not even at the counter. But it wasn't their problem so they refused to help. I went to another branch and got the help I needed immediately. I hope these 2 get a customer service class soon. Must be nice to sit and get paid for not working. Are you hiring?
dont get this bank theyll charge you for everything
A great business banking experience on mulitple occassions. Amanda assisted us each time and responded to questions and requests via email in a timely manner. She was able to help us get our new accounts setup quickly so we just arrived, provided our id's and we signed the docs. We've banked with several others in the area and I must say this was one of the best experiences we've encoumtered.
I have never seen a bank location as bad as this one. They are so slow and ignore you when you try to speak with them. I have waited over 30 minutes for them for my transaction. I try talking to the teller and he ignores me and then tells me he hasn't taken any other cars in front of me. I'm not blind 2 other car have gone in other lanes before me. This place is ridiculous.I will be closing my account with these ppl.
Great bank where they have in a lot of places so wherever you are at you can deposit money
IBC Bank has a 3.2 star rating with 25 reviews.
IBC Bank is closed now. It will open tomorrow at 9:00 a.m.