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IBC Bank
- Banks
- Brownsville, TX
About this business
Location details
79 E Alton Gloor Blvd, Brownsville, TX, 78526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Terrible, untrained staff. No matter how many times we try to give them a chance we end up with unknowledgeable staff. Don't waste your time at this location, your better off just going down the road to the IBC in walmart down the road or drive further to the main bank. Most recently they would not cash a check for us and the teller was just fake typing on his computer acting like he was doing something, but it was obvious he was clueless on what to do. We left, and just drove to the main bank and got what we needed with no ... read more
With no Supervisor available both Jocelyn and Amanda decided not to provide customer service to the only customer in the lobby. All I wanted was for one of them to call customer service for me about a fraud case. Oh did I say there were no customers in the lobby? Not even at the counter. But it wasn't their problem so they refused to help. I went to another branch and got the help I needed immediately. I hope these 2 get a customer service class soon. Must be nice to sit and get paid for not working. Are you hiring?
A great business banking experience on mulitple occassions. Amanda assisted us each time and responded to questions and requests via email in a timely manner. She was able to help us get our new accounts setup quickly so we just arrived, provided our id's and we signed the docs. We've banked with several others in the area and I must say this was one of the best experiences we've encoumtered.
I have never seen a bank location as bad as this one. They are so slow and ignore you when you try to speak with them. I have waited over 30 minutes for them for my transaction. I try talking to the teller and he ignores me and then tells me he hasn't taken any other cars in front of me. I'm not blind 2 other car have gone in other lanes before me. This place is ridiculous.I will be closing my account with these ppl.
dont get this bank theyll charge you for everything
Frequently asked questions about IBC Bank
How is IBC Bank rated?
IBC Bank has a 3.1 star rating with 26 reviews.
When is IBC Bank open?
IBC Bank is closed now. It will open on Monday at 9:00 a.m.