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938 SE Military Dr, San Antonio, TX, 78214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Literally the worst bank EVER. I tried to put a down payment on a car with my debit card and it was denied. It turns out that it takes the bank 4 HOURS to approve you to use YOUR OWN money!!! I'm closing my account right after I leave the car dealer.
Been banking with IBC for over 20 years, past few years I have come in to deposit a few hundred here and there and if the bills have a freckle or a missing corner they will not take it. Every bank is connected umbilically to the federal reserve and yet they can't help a customer that's been with their bank so long. I think I will be changing banks very soon to one that actually takes care of their customers.
If I could give no stars review to this IBC Bank branch I would. We went to cash a check from my business. A young heavy set teller with a rude attitude name Marissa Hernandez had the worst customer services skills. She had the audacity to say she was not comfortable servicing us after she was the one being rude. She needs to be trained on ethics and customer service skills.
I’m not from San Antonio and I came to deposit just a little over three grand and the teller and the manager claim that it is their policy that one may deposit only up to three grand through the drive thru. Funny how at every IBC even back home I have deposited even nine grand at the drive thru. I’m in a hurry and their attitude delayed me even more. I understand the limit of I was withdrawing but not on depositing. This location gets no stars from me in all reality.
This bank the tellers and Manager sucks always rude and everything to them with your own money is suspicious crazy do they not know people actually work for their money. Crazy crazy crazy
IBC Bank has a 2.9 star rating with 65 reviews.
IBC Bank is closed now. It will open at 9:00 a.m.