IBC Bank's cover image

This profile has been claimed by the business owner or representative.

IBC Bank

3.0
  • Banks
  • Laredo, TX

About this business

FinanceBanks

Location details

9710 Mines Rd, Laredo, TX, 78045, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
3.040 reviews
Select a rating
E C's profile image
E C 
4 months ago

Went to ask for change for a $20and they they said you needed to have an account. To get CHANGE for a bill, from a BANK. Thats the most bizarre thing I've heard. I was declined as i don't have an account but my family members do. They'll be closing out their accounts and moving to a more sensible bank. 

Alexis Vasquez's profile image
Alexis Vasquez 
4 years ago

Worst customer service. Been waiting to open a bank account for more than 15 minutes. Have been coming to this location recently to try to open a bank account but havent had any luck. 

E M's profile image
E M 
2 years ago

This location is the worst. Always a problem with service, being inconvenienced or being charged some kinda fee. Saddened that this place is so close to my work and I cannot get a simple transaction done even when I put simple instructions on a note written in English without being inconvenienced time and time again then the tellers at drive through start laughing, smirking and acting like middle school kids over a simple transaction. I hope this location closes down 

Ricardo Soto's profile image
Ricardo Soto 
7 years ago

Drive thru is always slow, doesn't matter if you're the only car. As for the lobby, there is always only one person doing customer service, so it usually takes 30 to 45 min to talk to a rep. 

Error xXgamerxX's profile image
Error xXgamerxX 
7 years ago

Was just at the drive thru, I was the only one there. I asked the girl for a few deposit slips and a pen. Girl wouldn't let me finish talking, I got the slips but no pen. I called to speak to a manager and was on hold by Irma Benavides for more than half hour. "Attitude reflect leadership" ZERO STARS! 

Frequently asked questions about IBC Bank

How is IBC Bank rated?

IBC Bank has a 3 star rating with 40 reviews. 

When is IBC Bank open?

IBC Bank is closed now. It will open tomorrow at 9:00 a.m.