IBC Bank

Ivonne Alaniz 

on Google

2 months ago

My experience at this bank could have been better. I visit it monthly to make deposits and Maria’s attitude came off as dismissive and not very welcoming. I hope the team can work on providing a more positive customer experience. She seems to always be in a bad mood. 

Nitza Alvarez 

on Google

11 months ago

Krystal was amazing! She helped us open up several accounts and made the process as easy as possible! We really appreciated how friendly she was and how thorough she was in completing all our business accounts. 

Jovanna Vargas 

on Google

6 months ago

Katy Lopez was super helpful as well as very professional. She answered all my questions that were needed and assisted me as quick as she could. Thank you so much. 

Rusty Cedillo 

on Google

4 years ago

Walked in and signed up to speak with a person about opening an acct. Waited more then 25 mins and no one said hi to me or asked if I had been helped. In that time 2 other persons walked in and the tellers do greet them and ask them how can they help them . After helping them them they leave . So was disappointed so I left with out opening an acct or answering question I had. I feel they judged me to the way I looked . (Dirty pants and shirt) I'm a motorcycle shop owner / mechanic. I Don't recommend a bank like that. I'll ... read more

Robert Barney 

on Google

6 years ago

IBC bank is ubiquitous. That is their best feature. Otherwise, I am not satisfied. I do not feel welcome, especially at this specific location. Customer service is minimal. Do not expect to have any sort of conversation with the tellers. From my experience, they have either very low charisma or simply do not care. Also, I have had to continually argue about what I can, and cannot do. For example: 1.) I asked the clerk here if I could send money to my other bank account. They said money can only be sent through the app. Th... read more