IBC Bank

Allen Banda 

on Google

3 months ago

Terrible customer service, I just waited :30 minutes in their shitty "lobby" (1 chair) to get help replacing my debit card since someone fraudulently used my old one well lo and behold their machine magically just went out to make new cards! What a joke of a bank and system. 

Deadman 

on Google

2 months ago

Should really be closed down as they had a line of customers and couldn't be bothered to help any one of them out. 

Dee Sanchez 

on Google

10 months ago

Been a customer for many years and I had to pay $15 for a new card and don't forget your password because you have to pay again to get a new card because they won't help you change your password if you don't remember it. I feel like all they want is to charge for everything customer service is not helpful. Ridiculous charges! 

Rich Garcia 

on Google

10 months ago

I had a very complicated situation where as POA, I needed signing privileges on a relative's bank account. It was arduous and long because of the strict security policies which is precisely what you want when it comes to your finances. Esmer and Yvonne were patient and thorough with me every step of the way and we eventually made it to the finish line. Thanks again ladies for helping me get this extremely complicated situation under control! 

Belinda Cordova 

on Google

2 years ago

I've been with IBC Bank for 18 years and I have never had any money transaction problems. This bank has taken really good care of my checking account. With this new free app service that they have, I can now block my card in case I loose it. And if I find it I can unblock it and continue to use it. I'm staying with IBC for more years to come. Keep up the AMAZING JOB 👍. HIGHLY RECOMMEND this Bank.