IBC Bank

Dara Luster 

on Google

a year ago

I called earlier this week and spoke to an Alexis and I was just trying to get info on their checking accounts but she was very rude and unprofessional and didn't seem to want to answer my questions. She also didn’t really seem like she understood the actual difference between the types of accounts in order to give me the info I needed. Definitely would’ve preferred someone more knowledgeable. 

Caleb Holden 

on Google

5 years ago

The worst service I have ever experienced when I open the account they would not let me cash my check they wouldn't let me deposit it right away it took 18 days for it to go into my account after that when I tried to cash or deposit checks because I was from Missouri and the bank was in Tulsa they would not let me unless my fiance signed with me things went on like this for a long time before me and my wife decided to close out our account Katie that works at the Sand springs Bank was very nice and helpful if she would have ... read more

Letha Langren 

on Google

7 years ago

I have been banking with IBC for about 15 years, I have been employed there at one point.. I have been extremely dissatisfied with the service and all the new rules implemented are ridiculous. I should be able to get my money out any time I need it. Now I have to go in and wait in a line to get 100 dollars. This day and age my time is valuable and I don’t have time to waist... I am very seriously working toward phasing out my accounts and my business which your bank. 

lisa weltzheimer 

on Google

5 years ago

We originally went to the downtown location for my husband to add me to his account but the manager was incredibly rude and wanted to charge us $20 PER ACCOUNT to add a spouse to an existing account. She also stayed in her glass walled office and glared at us the entire time.... Not sure what that was about! So we went to the Sand Springs location where they added me free of charge. We chatted with the account reps and had a few laughs. It took awhile, but most changes to a bank account do. We will definitely be coming back ... read more

Scotty Smith 

on Google

5 years ago

My god they mess up my bank account once a month been here for a few years and im sick and tired of my account being screwed up always on the weekends they can't fix it tell Monday just so sick and tired of the mistakes always being made this was the last time i will be leaving the bank. Yes the people are nice that work there but the mistakes are just to much anymore im losing money banking with them they get 1 star because i had to give them one to do the review...