This profile has been claimed by the business owner or representative.
IBC Bank
- Banks
- Katy, TX
About this business
IBC Bank's slogan "We Do More" reflects the bank's dedication to the growth and success of the customers and the communities it has been serving since 1966. IBC Bank offers foreign exchange services including pesos and euros, as well as Insurance coverage and Mortgage loans. MEMBER FDIC / INTERNATIONAL BANCSHARES CORPORATION. Equal Housing Lender. Follow our Facebook and Instagram page, @IBCBankWeDoMore. Visit the IBC website for more information.
Location details
544 W Grand Pkwy S, Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst location by far. The manager Robert Thomas is extremely rude and unhelpful. I have been with Ibc business checking since 2012 and will no longer be banking with them after my checks have all cleared. If the corporate office do not do something about the customer service at this location I will tell all my family members to also close their accounts. I have never been so angry where I have to leave a bad review and here I am. Thanks for being the worst manger I have ever come across Mr. Robert Thomas.
I was the first customer in the building so take this review with a grain of salt... Alexis was amazing to talk to and resolved my issue promptly. She needs manager pay! I gave a 4 out of 5 due to IBC overall making me drive 45 mins just to change an address, other than that the experience wasn't bad at all.
I went to turn in some change which aready rolled. The lady said wait, then handed me a deposit slip. I was like, what's this for? Most other locations usually say how can I help. Or someone will be with u shorty. I filled out my slip, waited in line for 15 mins, then left with no service. I hope one day we can have something like coinstar machines in banks or outside might be better. That doesn't charge and use your atm card to put the change in your account or simply just give less cash. So we don't have deal with people ... read more
Cashier on 12.10.2024 Would not cash my check that was around $4000.00 at 4:30 pm on a Friday because they could not talk to no one at the company that wrote the check to verify it was me. Previously they had cashed a $8,000.00 check 3 months before and did not set up a record. Branch Manager would not over ride cashier either. Most banks just check that that the company has money in bank to cover a check.
Went there today to cash 4 checks it took 32 minutes. Everytime we go there it has new employees. This place needs a new manager that good people will work for. They need to hire smart people to be tellers.
Frequently asked questions about IBC Bank
How is IBC Bank rated?
IBC Bank has a 4.7 star rating with 16 reviews.
When is IBC Bank open?
IBC Bank is open now. It will close at 5:00 p.m.