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IBC Bank
- Banks
- Katy, TX
About this business
Location details
544 W Grand Pkwy S, Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst location by far. The manager Robert Thomas is extremely rude and unhelpful. I have been with Ibc business checking since 2012 and will no longer be banking with them after my checks have all cleared. If the corporate office do not do something about the customer service at this location I will tell all my family members to also close their accounts. I have never been so angry where I have to leave a bad review and here I am. Thanks for being the worst manger I have ever come across Mr. Robert Thomas.
I was the first customer in the building so take this review with a grain of salt... Alexis was amazing to talk to and resolved my issue promptly. She needs manager pay! I gave a 4 out of 5 due to IBC overall making me drive 45 mins just to change an address, other than that the experience wasn't bad at all.
I went to turn in some change which aready rolled. The lady said wait, then handed me a deposit slip. I was like, what's this for? Most other locations usually say how can I help. Or someone will be with u shorty. I filled out my slip, waited in line for 15 mins, then left with no service. I hope one day we can have something like coinstar machines in banks or outside might be better. That doesn't charge and use your atm card to put the change in your account or simply just give less cash. So we don't have deal with people ... read more
Went there today to cash 4 checks it took 32 minutes. Everytime we go there it has new employees. This place needs a new manager that good people will work for. They need to hire smart people to be tellers.
Very horrible experience in every way! I opened my account 2 weeks ago and it literally took 2 hours for Noha to open my account. She did not know what she was doing and did not communicate well. She didn’t even get to my savings or business account during that time. She kept jumping from the desk to behind the counter when there were 2 other people there. Then when I cashed my check I was not told that I would not receive my check for an entire BUSINESS WEEK!! Then once it deposited my account became NEGATIVE ALMOST 100 gra... read more
Frequently asked questions about IBC Bank
How is IBC Bank rated?
IBC Bank has a 2.7 star rating with 36 reviews.
When is IBC Bank open?
IBC Bank is open now. It will close at 5:00 p.m.