This profile has been claimed by the business owner or representative.
IBC Bank
- Banks
- Laredo, TX
About this business
Location details
1200 San Bernardo Ave, Laredo, TX, 78040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Huge problem with customer service. They have a huge turn over. The person answering the phone wanted my personal info and checking account number. Then, only to find out she was the receptionist. She did not have access to that information and she knew this from the start. She then said "Oh, I just wanted to help".
Avoid this bank if you value your time. Their internal processes are archaic—expect 10-day holds on standard deposits and weeks of waiting for simple loan approvals. In an era of instant banking, IBC is still operating like it’s thirty years ago. I’ve lost all confidence in their ability to handle my finances.
I showed up to a lobby full of people expecting the worst, but sales associate Irma approached everybody waiting and individually asked what we needed help with. She then helped me with my banking matters and was done in what seemed to be 10 minutes maximum. Excellent service. Will definitely be back to this branch thanks to the excellent service I received.
Not one IBC from Banquito South to the Main One Downtown next to the Railroad, never answer. Hate this so called Customer Service Got down and they’re just standing while phone is ringing. Please Answer Calls What’s The Reason For Having Phone Number
Exchange dollars to pesos at today’s value. Great team and super service in an extra clean institution
Frequently asked questions about IBC Bank
How is IBC Bank rated?
IBC Bank has a 2.8 star rating with 36 reviews.
When is IBC Bank open?
IBC Bank is open now. It will close at 5:00 p.m.