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12625 N Interstate Hwy 35 Bldg. D, Austin, TX, 78753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As a single mother, the journey to owning a home was not easy. There were nights filled with worry and uncertainty, wondering if I could truly provide long-term stability for my child on my own. Buying a home felt overwhelming and, at times, almost impossible. From the very beginning, Ms. Thuy Do at IBC Bank – 12625 N Interstate Hwy 35 Bldg. D, Austin, TX 78753 treated me with compassion, respect, and genuine understanding. She never saw me as just another loan application — she saw my story, my hopes, and my determination ... read more
This branch of IBC has taken great care of me for years. Nathalie the bank associate had recently helped me through a major bank transaction which took time, and precision to make right. Nathalie went above and beyond to help me with the transfer. Iverlyn was the manager at the time who also greatly assisted with our situation when Nathalie wasn't there. Overall they provided me with excellent service, and once again cementing the reason why I have been banking with IBC for over 30 years.
I’ve always had wonderful customer service and the people at this branch are very professional, polite and friendly.
Poor customer service. They don't care about their customers. I've banked with them for over 10 years had one request and was told no.
Great staff. Took care of everything I needed
IBC Bank has a 2.7 star rating with 26 reviews.
IBC Bank is open now. It will close at 5:00 p.m.