IBC Bank

Kara Lee 

on Google

8 months ago

I’m at IBC now. I’ve been waiting 15 minutes. I just asked the teller how long it will be until she can help me. She has been helping someone else for the last 15 minutes. There are three other employees here, but none of them can help me cash my check. This is why I’m quitting this bank. Not enough help everything takes too long. I have one more account and I will be closing it soon because the service is ridiculous. 

Lynnsie Skinner 

on Google

a year ago

If I didn’t have to use this bank for work I would absolutely not come here. To just make a deposit take 10+ minutes itself. God forbid if you have cars in front of you you’ll be sitting here for 30+ minutes. There’s been times where I have drove up and the people are slouched over asleep. That’s just sad. Get some better people in here. 

James Robles 

on Google

3 years ago

Don’t walk away from this branch run! I have my business account and the teller transferred a double payment to a person I paid! They never called me! I caught it when I balanced the book for the week and showed 9 days ago you double transferred hundreds of dollars to someone! I need this corrected. They told me it will take days. I later found out the person that got double paid told them hey you made a mistake! They didn’t correct it then either! No integrity! Shady!!! 

Bryan Johnson 

on Google

8 years ago

I went in on Saturday with a concern about a charge on my account and 2 checks for deposit. The woman behind the desk actually had me sit there for 5 minutes as she emailed her boss, and then stated that she was going on vacation and her boss will work on it on Monday(she mentioned her vacation SEVERAL times). After a few moments I realized that's all she was going to do. I picked up my checks that she didn't seem interested in depositing and left. I highly recommend working with a different location. 

kassz278 

on Google

7 years ago

This is the slowest bank I have ever been to. I have no choice to go to another bank because my company chose this bank. Every day I drive through the business lane and wait 30 to 45 mins this is horrible service for. a business lane. We in this lane have to go back to work! We cant sit here waiting for what looks like 1 guy to help every one in the bank. IBC needs teller at the window at all times! Terrible service. I wish I could switch to another bank!