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IBC Bank
- Banks
- Laredo, TX
About this business
Location details
1300 Guadalupe St, Laredo, TX, 78040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
If I could give zero stars, I would. My experience with this business has been incredibly frustrating and emotionally exhausting. Like many others, I’ve dealt with rude employees who hang up, pretend they can’t hear you, and then don’t answer when you try to call back or answer calls from other branch locations to get through. You’re promised a callback that never happens, and no one seems to take ownership of anything. We’ve been trying for months to settle and close my late grandmother’s account, and the lack of professio... read more
DO NOT GET THIS BANK. The transactions on the ATM are delayed, itll make you think you have money and the moment you overdraft is a $35 fee. My mom had 9 countd of $35 overdfraft fees in less than a week. Thats $280 dollars worth of overdraft fees on a $70 overdraft equaling a -$350. They said they would try to help us and remove them and they did not. Also, for their online banking, I deployed and came back and had to get a different phone number, you cant just call to change it, or you cant just go change it. It has to me ... read more
Two women were talking amongst themselves about their personal lives and left myself & another customer waiting for 30 to almost an hour. They didn’t acknowledge me at all when I entered until they were finished with their conversation. I will not be going back to handle my finances at this IBC
Awful location, can't even answer a phone call they hang up on me ! Been calling a couple of times
Worst bank ever, I am sorry. My husband made one mistake and used the wrong card to make a payment. He used an account that was a dud account used to process our mortgage.... I am with With Wells Fargo and once I accidentally produced 3 overdraft fees and they helped remove those. Even with COVID IBC charged us with 4 overdraft fees.. They said that since this is our error we could not be helped with all of it. They could only help with two charges. So much for helping the client in tough times. All they care about is money ... read more
Frequently asked questions about IBC Bank
How is IBC Bank rated?
IBC Bank has a 2.9 star rating with 38 reviews.
When is IBC Bank open?
IBC Bank is closed now. It will open tomorrow at 9:00 a.m.