IBC Bank

Gabriela Zamora 

on Google

3 years ago

Worst customer service ever. I stopped three weeks ago at this branch to close my checking account. I was told that it was done after asking why I decided to close it. I got a courtesy call one week later asking how could they do better and they wanted to keep me, I replied that all I wanted was CLOSING MY ACCOUNT! I got a kind email today saying that I may incur an inactivity fee after 90 day without activity. They suggested to use my debit card which was destroyed the first time I tried to close the account. Today, the lad... read more

Lucky Yucky 

on Google

9 months ago

Teller Joseph is efficient and helped me with my account. Will be using this location more often service was well 

Paul Vela 

on Google

4 years ago

If you care about your finances, your business, family, yourself, and most importantly, your check. Don’t utilize IBC bank especially this location. Customer service; horrible. Manager; immensely unprofessional. I went to cash a check today, told them to deposit (because I have done it on weekends before and it is immediately accessible in my account) and told me I would have to wait 3 business days. I had to reverse the transaction, go to HEB and Walmart and both declined my check. Finally went to Comerica where my employe... read more

Juan Aguilar 

on Google

a year ago

Really bad customer service, have an account with them didnt want to cash me a check, basically told me to get out the bank 

TheOddCouple_YT 

on Google

6 years ago

Horrible customer service. Was told by employee that there was no manager to speak with and that they havnt had a manager in over 2 months. Very disrespectful . Said his name was leo but doubt it as he didnt have a name tag on