IBC Bank

M J Sterzenback 

on Google

2 months ago

I have visited 3 IBC branch banks and usually go through their drive-through for business. I usually frequent the IBC on 1604 and Bandera Rd but sometimes I travel in a different direction and will go to the bank that is most accessible on my travels. The branch bank on Fredericksburg Rd near the Med Ctr and then the Bank on Huebner Rd near Bitters is the other one. I have always found the employees courteous and helpful. Whenever I have gone into the bank, I have found them clean and the employees attentive. A good experi... read more

Eveline De Leon 

on Google

3 months ago

Truly amazing customer service from Sharmore! I came to her with a request that was most likely not possible but SHE made it possible!! She was incredibly kind and turned my day all the way around!! I would like to thank you for her customer service and her outstanding personality. Couldn’t have asked for a better person! 

Keshara Ratnayake 

on Google

6 months ago

Wow.. I don't like BS because I am grown man.. this employee need a better education about what they do..I am not sure they are sitting at their position.. IBC just loose $7000 business..trying to BS me.. I went TO BANK of AMERICA they earn my$ 7000 check from IRS.. Hopefully someone look in to it..otherwise loosing more business.. review telling more storie about this location where are the heading 👎 

Gabriela Zamora 

on Google

4 years ago

Worst customer service ever. I stopped three weeks ago at this branch to close my checking account. I was told that it was done after asking why I decided to close it. I got a courtesy call one week later asking how could they do better and they wanted to keep me, I replied that all I wanted was CLOSING MY ACCOUNT! I got a kind email today saying that I may incur an inactivity fee after 90 day without activity. They suggested to use my debit card which was destroyed the first time I tried to close the account. Today, the lad... read more

Paul Vela 

on Google

5 years ago

If you care about your finances, your business, family, yourself, and most importantly, your check. Don’t utilize IBC bank especially this location. Customer service; horrible. Manager; immensely unprofessional. I went to cash a check today, told them to deposit (because I have done it on weekends before and it is immediately accessible in my account) and told me I would have to wait 3 business days. I had to reverse the transaction, go to HEB and Walmart and both declined my check. Finally went to Comerica where my employe... read more