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IBC Bank
- Banks
- Alton, TX
About this business
IBC Bank's slogan "We Do More" reflects the bank's dedication to the growth and success of the customers and the communities it has been serving since 1966. IBC Bank offers foreign exchange services including pesos and euros, as well as Insurance coverage and Mortgage loans. MEMBER FDIC / INTERNATIONAL BANCSHARES CORPORATION. Equal Housing Lender. Follow our Facebook and Instagram page, @IBCBankWeDoMore. Visit the IBC website for more information.
Location details
215 W Main Ave, Alton, TX, 78573, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
NO (worst) customer service no professional skills. Just came out from this bank. The teller (a guy) was busy with a big transaction and a lady was at her desk, at the computer maybe working but also chatting, you can tell by her expressiones, with probably a coworker. I stood there for at least 10 minutes meanwhile the line was growing up to five customers still no communication from anyone. Finally another coworker came out from the office, (probably on break). Well finally the guy finished the transaction, he did apologiz... read more
The worst customer service I have ever experienced in a bank. This bank is ok if everything is fine, however, if you happen to have a fraudulent transaction, good luck having anything done. They forward you to a fraud prevention dept. Made 3 attempts to contact them . 1st time 20 mun, 2nd 30 min. Next day 2 hours still no response. Will discontinue accept once this is taken care of.
If it were possible to leave 0 stars I would. . I go in asking for change and am told that I can’t be asking for change from MY bank unless I have a business account. Good to know! Now I can take my business literally anywhere else.
Very good customer service
Great locations and convenient hours.
Frequently asked questions about IBC Bank
How is IBC Bank rated?
IBC Bank has a 5 star rating with 5 reviews.
When is IBC Bank open?
IBC Bank is closed now. It will open at 10:00 a.m.