IBC Bank

Marissa Jones 

on Google

9 months ago

Worst customer service ever!! “I pulled up to the drive-thru and pressed the service button, but no one greeted me for over 5 minutes. I had to drive back around and press it twice before anyone even sent a deposit slip—without a single ‘I’ll be right with you.’ Then I waited another 20 minutes while the teller helped someone inside, and I’m still waiting with no acknowledgment. I understand it can get busy, but some communication would make a big difference.” 

Cindy Trigo 

on Google

3 months ago

Thank you to Amber Contreras best customer service and so knowledgeable on the banking services they offer ❤️ 

Kat Galletta 

on Google

a year ago

I came in with a problem that they said they could absolutely help with, got my business and dropped responsibility immediately. Told me to call 800 numbers. Took $5000 for a secured credit card and just kept it for 3 weeks with no updates. I finally went in and closed everything. They are running a bank with ZERO managers, must make phone calls to ask permission from managers at other branches to gain access to cash if they don't have it in their drawers. They made my problem, that they said they were going to HELP with, an... read more

Vanessa Puentes 

on Google

3 months ago

Amber Contreras is the best and was so helpful. She helped me with all questions 

Wesley 

on Google

3 years ago

Worst bank ever stay away far away!!! They take weeks to clear checks from my fathers account then when they do they double withdraw the check “by accident” leaving his bank account $9000 plus in the negative. They offer little offer little sympathy and say it will take days to correct even though they admit fault. He is a disabled veteran and now is penny less. They need to be investigated and shut down.