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IBC Bank
- Banks
- San Antonio, TX
About this business
IBC Bank's slogan "We Do More" reflects the bank's dedication to the growth and success of the customers and the communities it has been serving since 1966. IBC Bank offers foreign exchange services including pesos and euros, as well as Insurance coverage and Mortgage loans. MEMBER FDIC / INTERNATIONAL BANCSHARES CORPORATION. Equal Housing Lender. Follow our Facebook and Instagram page, @IBCBankWeDoMore. Visit the IBC website for more information.
Location details
3119 SE Military Dr, San Antonio, TX, 78223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
This post is about ASHLEY this girl was the most RUDEST and passive aggressive starting with some unusual feed on mine and my husbands account , she stated “there’s nothing I can do about it go to another bank” and was eating in her counter the entire time!! She had no Intentions of helping out , and seemed annoyed with the amount of questions we have. I don’t know why ibc has the ugliest and rudest people!!! Is he also seemed like she had “a lot going on” and was more interested in texting on her phone. If I could give 0 st... read more
Rudest bank ever walked in with my senior citizen father who’s been thinking with the company for years, he asked for some statements they wanted to charge him for lady was being extremely rude, refused to call her manager. Another young lady approached us told my dad he needed to be quiet and let her speak Started over talking me and being very disrespectful told us that we could leave the bank if we had an issue. As of today I will be closing my father’s bank account with this IBC bank. How dare you guys treat your senior ... read more
I went to try to open an account. I have a New Mexico license. I was told I needed a US passport with a US address. Explained passports don't have addresses. She also told me that any ATM transaction made outside Texas would require pre-approval, unless your banking system is very primitive, that is preposterous. I think she just wasn't in the mood to work. Who trains them? New Mexico is in the US. I have NEVER been asked for a passport unless I'm crossing the border.
Marlen was very rude, rolled her eyes at me through the window while apologizing. Obviously it’s wasn’t genuine. If you don’t like your job or explaining why you can or can’t do something, then just quit.
I just left this branch about 20 minutes ago. I waited in the drive thru for about 5-10 minutes without being acknowledged. I pressed the call teller button 2 times and no one answered. I understand that Friday's are busy, but it's not that hard to acknowledge someone and tell them you will be with them in just a minute. I had been contemplating closing my account with IBC and this poor customer service made my decision a little easier to close my account.
Frequently asked questions about IBC Bank
How is IBC Bank rated?
IBC Bank has a 4.8 star rating with 13 reviews.
When is IBC Bank open?
IBC Bank is open now. It will close at 5:00 p.m.