Hyatt Centric The Woodlands

Brent Stephenson 

on Google

a month ago

I was disappointed with my recent stay at the Hyatt at The Woodlands. From the moment I checked in, the experience fell short of expectations. The front desk staff was rude and unwelcoming, which set a negative tone right away. Instead of feeling like a valued guest, I felt rushed and dismissed. Valet parking was another issue. There were significant delays both when dropping off and retrieving my vehicle, which was inconvenient and frustrating, especially given the level of service expected at this property. Cleanliness w... read more

Alex 

on Google

a month ago

This hotel is in a great location and is a very upscale experience, great service. When checking in the front desk told us breakfast would be from 6-11 which was misleading because saying this would make us think it was included for us. It was not. Parking is a major pain, we had to park on the highest level of the general market street parking garage and tote all of our stuff to the hotel because they do not have dedicated parking which is misleading when they advertise free parking. Free parking because they dont have any ... read more

Lloyd Ledet 

on Google

a month ago

Location great, but.. Check-in trainee (that's perfectly fine) but we stayed on a fairly slow night and request a quiet room away from elevator & vending. Got a room just off the elevator & next to ice machine...but they threw in a great view of a parking lot with a large glowing "H-E-B" store sign. All forgivable oversights, but we booked and mentioned an anniversary stay (39th) and no acknowledgement on check-in or out. I guess all this is forgivable but contrasted with Mastro's Ocean dinner (special printed menus, call p... read more

Kim 

on Google

3 months ago

I had an absolutely wonderful experience at the Fall for Fado event hosted by Hyatt Centric Woodlands! From the moment we arrived, Asher and Amire greeted myself, my niece, and our dogs with big smiles and thoughtful treats. They promptly brought out the menu and took the time to explain all the details of the event, making us feel welcome and well cared for. The event itself was fantastic my dogs even received complementary doggy bowls filled with fresh vegetables and unseasoned ground beef, which was such a lovely touch.... read more

Daniel McKey 

on Google

3 months ago

I'll start by saying the staff is absolutely wonderful, the rooms are well kept, clean, spacious, everything one would expect. But it was the little things that really got me about this location. Maybe it's just me, but I assumed after dropping over $3,500 on a hotel room that breakfast would be included on some level, even if it was just granola bars or something. I did not in my wildest dreams expect $20+ piece of toast with a small egg, and that was the cheapest item on the breakfast menu. That just seems greedy at that p... read more