Hotel Nikko San Francisco

Alejandra Reyes 

on Google

a week ago

We stayed at the Nikko Hotel during our Christmas vacation, and overall, it was a disappointing experience. The main reason we chose this hotel was because it is advertised as pet-friendly. However, aside from the pet terrace, we did not find any real benefits of this designation. We were not provided with basic pet amenities, such as a water bowl, which other pet-friendly hotels typically offer. Additionally, none of the hotel’s restaurants allow pets, which significantly limits the convenience of traveling with one. The p... read more

Katie Brown 

on Google

3 weeks ago

I stayed at Hotel Nikko San Francisco for a work offsite and had a good experience overall. The staff were excellent, extremely polite, professional, and helpful. The conference rooms and on-site meeting support were outstanding, making it a strong option for corporate meetings and offsites. Beds and pillows struck a comfortable balance between plush and firm. The room and bathroom were spacious, very clean, and the Wi-Fi was strong and reliable for work. Robe and slippers provided. Room service was also quite good. A few ... read more

Yin Ai 

on Google

a week ago

My family and I stayed here for one night for the first time and we had a pretty bad experience with the room and services of the hotel. We were given a room that stank of food. There was a huge machine for getting rid of the smell left in the room when we entered. Later, someone came to our room to collect the machine and realized the room smelled so bad - it just wasn’t okay to give to their guests. We were moved to another room, which was clean and fine but there was no explanation or communication from the hotel whatsoev... read more

Kimberly Rivas 

on Google

3 months ago

Rooms felt somewhat dated and casino-like. There was a constant rattling noise. It sounded like it was loose light fixture or AC. Everything is extra. I haven’t been to a hotel in so long that has a “you touch-it you buy-it” mini bar, $10 bottled water, and a stuffed dog you can cuddle with for an extra $35! The bathroom was nice and large with a shower and tub. However, it was practically impossible to close the glass shower door without it slamming. It felt as though guests are really paying for the plush lobby and fancy... read more

Genny Alvarez 

on Google

4 weeks ago

This review will have to go pro and con. The Nikko is a lux hotel. We came at a bad time. The pool is being fixed and the there are upgrades being done on the 22 floor. Pros Hotel Staff super helpful and friendly The valet service is fast. My car did feel secure there The room has coffee maker with coffee pods & tea bags The fridge is fully stocked The bed is very comfortable. The decorations in the room were great. The gym is gorgous. All the latest equipment and plenty of equipment and room. The confrence food was good. I ... read more