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Florida Credit Union
- Credit Unions
- Gainesville, FL
About this business
Location details
2831 NW 43rd St, Gainesville, FL, 32606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I've been a member with FLCU for 15 years and have received three car loans and a credit card and received excellent service throughout the years. December 2025 I got approved for a mortgage loan. The process started off good but then turned into a disaster. I was assigned with the mortgage processor Patricia Natuzzi and she was horrible. The lack of communication was insane. When asked where am I at in the process for my application to be sent to underwriter for final review her responses was always very vague. Like she was... read more
Business response:
Hi Lindsay. We’re truly sorry to hear about your recent experience. After 15 years of membership, this is not the level of service you should expect from us, especially during something as important as a home purchase. We understand how stressful and costly delays can be, and we sincerely apologize for the frustration caused by the lack of communication and the impact it had on your transaction. Your feedback is being taken seriously. We would appreciate the opportunity to review your situation further and work toward a re... read more
Frequently asked questions about Florida Credit Union
How is Florida Credit Union rated?
Florida Credit Union has a 4.2 star rating with 209 reviews.
When is Florida Credit Union open?
Florida Credit Union is open now. It will close at 6:00 p.m.