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Commonwealth Senior Living at Cedar Bluff
- Community Centers
- Cedar Bluff, VA
About this business
Location details
500 Clinic St, Cedar Bluff, VA, 24609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
have been very pleased with everything at the Commonwealth Senior Living at Cedar Bluff Commonwealth! Thank you all! Based on the experience I have had so far, I would definitely recommend this community to other families!
Business response:
Thank you for taking the time to share your kind words. We're so glad to hear you had a great experience with our community. Improving the lives of seniors, their families, and our associates is central to everything we do, so we truly value your feedback.
My Mother had spent a lot of time at this facility, and she passed on to Heaven here, Mom seemed to like it, and enjoyed her time there, I have several pictures of her at the facility, Celebrating her Birthday, Christmases and other Holidays, and she Always had a Big Smile on her face, and enjoyed her time there, I appreciate the faculty in making my Moms experience a happy and joyous one, I'm sure everyone remembers [name removed] and [date removed] Thank you sooo much.
Business response:
Dear Donna, Thank you for sharing your experience with families here. We know that choosing the right assisted living is not a decision any family makes lightly, and we are honored that you chose our team to care for your mom. Of course, she became a part of our family too, and we miss her very much. Thank you for sharing her with us. Kind regards, Sonja Dotson Executive Director
This community is excellent, anytime I have been into this community everyone has a smile on their face, the resident always have a smile on their face. They do amazing job and the care they give to the residents there is second to none! I highly recommend this community to anyone that is looking for a forever home for there loved ones.
Great Place Great Help!!!
I think they do a very nice job at Commonwealth Assisted Living! The facility itself is well kept and clean, and unlike some other communities I've had experience with there are never any unpleasant odors. The staff here are friendly and professional, for the most part, although sometimes there are a few things we need to remind them to do. My parents are doing well here, and I like that we were able to keep them together in the same room.
Out Mother is in the memory care unit of Commonwealth. She is happy and content and looks very well cared for. One of the factors that made us choose Commonwealth was the fact that they would also allow our Father to come with her. It has been an adjustment for him, put he likes the people and is able to see that they are taking great care of Mom.
I don’t know where to start ..if you have any other choice , please do not send your family to this so called assisted living facility! Management does not care about the residents nor the employees! Overall the food is horrible and the conditions are horrible! Way to many flies , nats , and roaches! Staff is not trained properly and do not care ! Some of the CNAs do care but the supervisors fire or make the good ones quit ! They only keep the ones who are family or friends ! I have never seen such a horrific sight in my lif... read more
Business response:
Dear Lynn, Thank you for sharing your feedback with us. Improving the lives of seniors and their families is central to everything we do. I would love the opportunity to speak with you directly about your concerns. Please reach out to me directly at your convenience at Rebecca.Sturtz@commonwealthsl.com. Kind regards, Rebecca Sturtz Regional Vice President
Several times I have called to speak with an administrator or to speak to someone in charge and they have not been present. I have left messages for someone to contact me but hadn't received a call back. I ended up calling myself again. I realize they have lives outside of their job but a call back would have been nice when they returned to work. Also, it is difficult to reach my loved one when I call. Often I get cut off when I call or my call rings constantly and no one picks up. I understand that workers are busy with pat... read more
Business response:
On behalf of Commonwealth Senior Living at Cedar Bluff, I would like to thank you for sharing your comments. Providing our residents and their families with high-quality care, dignity, respect, and compassion is our top priority. We appreciate your comments and sincerely apologize that we did not meet your expectations. I’m sorry that you have had trouble contacting me and would welcome the opportunity to meet with you to discuss your feedback, including calling your loved one and the dining services available at our communi... read more
My mother spent a month at Commonwealth memory care in Cedar Bluff, Va. I have a number of concerns. First, the aides seemed to be more concerned with cell phones than with the patients. I have arrived more than once to find that my mother was not given food because she did not go to the dining room. I had to request a tray be sent to her room or I suppose she would not have been fed that day at all. The food was one of the few positive things about the facility. It was home cooked and delicious. My mother was left alone mos... read more
Business response:
Ms. Altizer, thank you for sharing your concerns with us. On behalf of Commonwealth Memory Care at Cedar Bluff, I’m very sorry that you’ve had this experience. I can assure you that we care deeply for our residents and strive to provide them with compassionate care in a home-like atmosphere. We’re working with our team members on best practices training for memory care and planning additional activities for our residents to enjoy. I welcome the opportunity to discuss your experience further and how we can address your concer... read more
Frequently asked questions about Commonwealth Senior Living at Cedar Bluff
How is Commonwealth Senior Living at Cedar Bluff rated?
Commonwealth Senior Living at Cedar Bluff has a 4.3 star rating with 64 reviews.
When is Commonwealth Senior Living at Cedar Bluff open?
Commonwealth Senior Living at Cedar Bluff is open now. It will close tomorrow at 12:00 a.m.