Chateau LeMoyne - French Quarter, A Holiday Inn Hotel

Christine Dial 

on Google

3 weeks ago

I rarely post reviews, but this hotel and the staff was beyond my expectations. We were greeted by the happiest kindest most helpful person named Neisha (I really hope I spelled that right). She explained how to walk to all the main tourist spots, suggested an amazing pizza place for my kids, she explained all of the hotel benefits. The hotel has a cute little resturant attached to it which was delicious and a nice heated pool and is super clean and conveniently located. We will be returning to this hotel on our next trip to... read more

Kat Sykes 

on Google

5 months ago

We stayed for 4 days between Christmas and the New Year. Overall, great hotel. Staff we interacted with were friendly and professional. Concierge was quite helpful in suggesting things to do. The room was mostly comfortable and clean. The shower water took forever to warm up and the water pressure is really bad. Our mattress was horrible, saggy and uneven. Although there were many pillows, none were firm enough and I ended up with a sore neck for the duration. I thought we would be quieter, because we were off Bourbon,... read more

N M 

on Google

6 months ago

Exceptional location! Established older building but has a luxury feel. There is a beautiful pool and spiral staircase available as a secondary form of travel between floors. A friendly concierge, an atm and connected but not affiliated restaurant are great amenities. The bellhop/ valet team are incredibly friendly and hard working. My rating is based on the counter service, we were greeted with the most unwelcoming guest service representative. She spoke to us like she was reading off a script. And any questions from check ... read more

Org1922 

on Google

3 months ago

Rooms where nice and clean. Location was great for what we wanted to do which was for a wedding at the hotel. Where the problems lies is with management, particularly the day manager sarena. The hotel book a large fraternity gathering the same weekend and put the frat kids on same floor with wedding party. Every night the were supposed young adukt throwing parties in the rooms, running down hallway, puking in the hallways. When trying to address with management there was nothing from them but what seems to aggrevation on the... read more

Sarthak Kumar 

on Google

5 months ago

Diamond Elite member here, so this reflects service at the highest loyalty tier and raises concerns about how non-status guests may be treated. - Room was not ready until around 5:30 pm, well past check-in time, with housekeeping delays cited but no clear ETA provided. Don’t forget - this is adjusting for the fact that I got a priority check-in. - There was no housekeeping service at all during the stay despite multiple requests. - The room (creole suite) was spacious but oddly laid out, with a long rectangular design, no... read more