Chateau LeMoyne - French Quarter, A Holiday Inn Hotel

Kat Sykes 

on Google

2 months ago

We stayed for 4 days between Christmas and the New Year. Overall, great hotel. Staff we interacted with were friendly and professional. Concierge was quite helpful in suggesting things to do. The room was mostly comfortable and clean. The shower water took forever to warm up and the water pressure is really bad. Our mattress was horrible, saggy and uneven. Although there were many pillows, none were firm enough and I ended up with a sore neck for the duration. I thought we would be quieter, because we were off Bourbon,... read more

N M 

on Google

3 months ago

Exceptional location! Established older building but has a luxury feel. There is a beautiful pool and spiral staircase available as a secondary form of travel between floors. A friendly concierge, an atm and connected but not affiliated restaurant are great amenities. The bellhop/ valet team are incredibly friendly and hard working. My rating is based on the counter service, we were greeted with the most unwelcoming guest service representative. She spoke to us like she was reading off a script. And any questions from check ... read more

Taylor Doe 

on Google

5 months ago

We stayed Oct 5–9 and overall loved the property. The hotel felt very clean and safe, and every staff member we met was friendly and helpful. Shoutout for the extra hour at checkout, which we really appreciated. Where things fell short was the “breakfast included” benefit. The rate advertised a full breakfast daily for two, but it was a slow sit-down service with a limited menu. On our first morning, we waited about 20 minutes just to get coffee and place an order, then more time to receive the check. The food itself was ta... read more

Sarthak Kumar 

on Google

2 months ago

Diamond Elite member here, so this reflects service at the highest loyalty tier and raises concerns about how non-status guests may be treated. - Room was not ready until around 5:30 pm, well past check-in time, with housekeeping delays cited but no clear ETA provided. Don’t forget - this is adjusting for the fact that I got a priority check-in. - There was no housekeeping service at all during the stay despite multiple requests. - The room (creole suite) was spacious but oddly laid out, with a long rectangular design, no... read more

Lisa Swihart 

on Google

2 months ago

Tough space simply because of location. It is valet only parking at $50 per night which is not included in price! The halls of the hotel were dirty but once we got into the room, it was very nice! Bed was great, furniture was upscale. Bathroom does not have a bathtub but that was fine with me! The shower was very nice. Overall, a very decent hotel.